Frank Management Consult Ltd is an international management consulting agency. We work with major companies, raising their performance, driving their strategies and enhancing their productivity.

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Key Accounts Executive – Convenience Stores

Job Type

Full Time

Qualification

BA/BSc/HND

Experience

3 years

Location

Nairobi

Job Field

Sales and Business Development

Job Summary

The Key Accounts Executive will be responsible for managing and growing relationships with convenience store chains. The role focuses on driving sales, ensuring excellent product availability and visibility, executing promotional activities, and achieving revenue targets while maintaining strong customer relationships.

Key Responsibilities

Manage and grow sales within assigned convenience store accounts.

Build and maintain strong relationships with key decision-makers.

Negotiate product listings, promotions, and merchandising opportunities.

Ensure optimal product availability, visibility, and compliance with agreed planograms.

Monitor sales performance, stock levels, and customer orders to minimize stock-outs.

Analyze sales trends and recommend strategies to increase revenue and market share.

Coordinate with internal teams to ensure timely order fulfillment and issue resolution.

Prepare regular sales reports, forecasts, and account performance reviews.

Monitor competitor activities and provide market intelligence.

Qualifications & Experience

Bachelor's degree in Business Administration, Marketing, Sales, or a related field.

At least 3 years of key account management experience, preferably within the FMCG industry, handling convenience stores or modern trade accounts.

Strong negotiation, relationship management, and communication skills.

Good analytical skills with proficiency in Microsoft Excel and sales reporting tools.

Valid driving license and willingness to travel as required.

Key Competencies

Account Management

Sales & Negotiation

Customer Relationship Management

Commercial Acumen

Planning & Organization

Results-Oriented

Problem Solving

Excellent Communication Skills

• Manage and grow sales within assigned convenience store accounts.
• Build and maintain strong relationships with key decision-makers.
• Negotiate product listings, promotions, and merchandising opportunities.
• Ensure optimal product availability, visibility, and compliance with agreed planograms.
• Monitor sales performance, stock levels, and customer orders to minimize stock-outs.
• Analyze sales trends and recommend strategies to increase revenue and market share.
• Coordinate with internal teams to ensure timely order fulfillment and issue resolution.
• Prepare regular sales reports, forecasts, and account performance reviews.
• Monitor competitor activities and provide market intelligence.

• Negotiation
• Relationship Management
• Communication Skills
• Analytical Skills
• Microsoft Excel
• Sales Reporting Tools
• Account Management
• Sales & Negotiation
• Customer Relationship Management
• Commercial Acumen
• Planning & Organization
• Results-Oriented
• Problem Solving
• Excellent Communication Skills

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• At least 3 years of key account management experience, preferably within the FMCG industry, handling convenience stores or modern trade accounts.
• Valid driving license and willingness to travel as required.