Hotpoint Appliances Ltd was established in 1984. Its first store was located in the Sarit Centre shopping mall in Nairobi. In late 1990s Hotpoint was awarded the Sole Distributorship Agency for LG Electronics. Later on, it went on to acquire agencies for other global brands including Ariston, Westpoint and Kenwood. The company quickly expanded its operati...

Job Purpose

To enforce security policies, procedures and regulations in order to secure company property and ensure safety to employees and business partners.

Job Responsibility and Accountability

• Maintain vigilant observation of staff movement, customer activity, and company property to prevent unauthorized actions or loss.
• Monitor surveillance feeds and provide recorded footage ("flashbacks") for review as requested by management.
• Lead and support contracted security personnel in managing visitor access to the offices and showroom.
• Enforce established security protocols to safeguard all company assets and minimize the risk of theft or damage.
• Inspect all outbound goods to ensure they are accurately charged, authorized, and supported by correct documentation.
• Reconcile physical gate passes against supporting documents to ensure absolute accuracy for all exiting items.
• Physically verify all returned goods to ensure the items received match the details listed in the accompanying paperwork.
• Monitor entry and exit points to prevent unauthorized removal of company assets or property.
• Verification of all physical items intended for dispatch or received against approved supporting documentation provided.
• Conduct routine checks of bags, packages, and vehicles as per company policy.
• Observe customer and employee behaviours for suspicious activities that may indicate theft or fraud.
• Assist in reviewing CCTV footage for evidence of loss incidents.
• Participate in inventory control measures to minimize shrinkage.
• Report any observed or suspected loss incidents to the supervising Security Officer immediately.
• Help implement loss prevention policies and procedures.
• Provide a visible security presence to deter potential dishonest acts.
• Assist in documenting and preparing reports on loss incidents.
• Support security officers in investigations related to theft or fraud.
• Any other duties assigned by the Manager as and when required.

Qualification

• Minimum of a Diploma in a relevant security related field from a recognized institution of higher learning.
• Valid certificate of good conduct.

• Maintain vigilant observation of staff movement, customer activity, and company property to prevent unauthorized actions or loss.
• Monitor surveillance feeds and provide recorded footage ("flashbacks") for review as requested by management.
• Lead and support contracted security personnel in managing visitor access to the offices and showroom.
• Enforce established security protocols to safeguard all company assets and minimize the risk of theft or damage.
• Inspect all outbound goods to ensure they are accurately charged, authorized, and supported by correct documentation.
• Reconcile physical gate passes against supporting documents to ensure absolute accuracy for all exiting items.
• Physically verify all returned goods to ensure the items received match the details listed in the accompanying paperwork.
• Monitor entry and exit points to prevent unauthorized removal of company assets or property.
• Verification of all physical items intended for dispatch or received against approved supporting documentation provided.
• Conduct routine checks of bags, packages, and vehicles as per company policy.
• Observe customer and employee behaviours for suspicious activities that may indicate theft or fraud.
• Assist in reviewing CCTV footage for evidence of loss incidents.
• Participate in inventory control measures to minimize shrinkage.
• Report any observed or suspected loss incidents to the supervising Security Officer immediately.
• Help implement loss prevention policies and procedures.
• Provide a visible security presence to deter potential dishonest acts.
• Assist in documenting and preparing reports on loss incidents.
• Support security officers in investigations related to theft or fraud.
• Any other duties assigned by the Manager as and when required.

• Minimum of a Diploma in a relevant security related field from a recognized institution of higher learning.
• Valid certificate of good conduct.