Job Purpose:

The Manager investigations will play a crucial role in conducting thorough investigations into potential fraudulent activities, compliance breaches, and suspicious transactions to safeguard the integrity of our institution and mitigate risks. Conduct investigations to arrive at logical conclusions as to the identities of fraud perpetrators and the strategies they employed. Liaise with various law enforcement agencies and represent the organization in court during case hearings.

Job Responsibilities:

• Conduct interviews to obtain information useful in resolving a fraud case/dispute
• Collect, analyse, and interpret relevant documents and financial records to obtain clues regarding a monetary dispute
• Carry out analysis of obtained evidence and clues to determine possible suspects
• Collaborate with other professionals to develop strategies useful in resolving a fraud
• Maintain an honest/ethical benchmark when conducting investigations to ensure a non-discriminatory analysis
• Ensure accurate documentation and record of all interrogations and overall investigative operations
• Interrogate suspects to obtain information or clues useful in cracking illegal financial schemes
• Offer recommendations to organizations on ways to minimize risk of fraud
• Conduct investigations to arrive at logical conclusions as to the identities of fraud perpetrators and the strategies they employed
• Liaise with various law enforcement agencies and represent the organization in court during case hearings.

Qualifications and Experience

Education Qualifications:

• Degree in a related field (e.g. Criminology, accounting, social studies, law banking, criminal justice, risk management, computer science or engineering)
• Relevant certification preferred such as e.g. CFE,CFIP(Certified Forensic Investigation Professional),CHFI(Computer Hacking Forensic Investigator),CEH(Certified Ethical Hacker) will be added advantage

Knowledge and Experience Required:

• Minimum 5 years' experience in investigations of frauds and other crimes in a banking or telecommunications industry
• Strong interpersonal and communication skills including the ability to interact with clients, upper management and law enforcement
• In-depth understanding of security and investigation principles, methodologies, and best practices.

• Conduct interviews to obtain information useful in resolving a fraud case/dispute
• Collect, analyse, and interpret relevant documents and financial records to obtain clues regarding a monetary dispute
• Carry out analysis of obtained evidence and clues to determine possible suspects
• Collaborate with other professionals to develop strategies useful in resolving a fraud
• Maintain an honest/ethical benchmark when conducting investigations to ensure a non-discriminatory analysis
• Ensure accurate documentation and record of all interrogations and overall investigative operations
• Interrogate suspects to obtain information or clues useful in cracking illegal financial schemes
• Offer recommendations to organizations on ways to minimize risk of fraud
• Conduct investigations to arrive at logical conclusions as to the identities of fraud perpetrators and the strategies they employed
• Liaise with various law enforcement agencies and represent the organization in court during case hearings.

• Strong interpersonal and communication skills including the ability to interact with clients, upper management and law enforcement
• In-depth understanding of security and investigation principles, methodologies, and best practices

• Degree in a related field (e.g. Criminology, accounting, social studies, law banking, criminal justice, risk management, computer science or engineering)
• Relevant certification preferred such as e.g. CFE,CFIP(Certified Forensic Investigation Professional),CHFI(Computer Hacking Forensic Investigator),CEH(Certified Ethical Hacker) will be added advantage