Background

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.

Role Context

Reporting to the Senior Manager – Converged Network Support, the role holder is responsible for ensuring Safaricom network (LAN, WI-FI, WAN, Internet, Security Perimeters), IP Telephony and Video are working as required to support the business.

Responsibilities

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
• Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems including LANs, WANs, Wireless and Internet.
• Manage the Local Area Network within the offices, · Manage the Wide Area Network to the branch offices including the Retail Shops and Care Centers · Manage the Wireless Network within the offices
• Manage the Internet Perimeter and associated systems
• Manage and operate Cisco Unified Communications environment
• Manage and operate Video Conferencing environment and monitor trends and manage Capacity.
• Manage the network infrastructure within the Colocation and Data Center facilities
• Plan and evaluate existing network systems and perform design and installation, configuration, load balancing and ongoing maintenance of network devices.
• Enforce IS security policies on the Extranet and Internet perimeters
• Manage Secure Remote access for staff members, business partners, Contractors and system integrators · Follow through to ensure design parameters are adhered to at implementation.
• Provide direction and recommendations to enterprise business units on project related solutions and services. · Ensure best buy in liaison with supply chain.
• Ensure projects delivered to budget and time.
• Follow through to ensure design parameters are adhered to at implementation. · Ensure CAPEX and NOPEX savings by use of NGN equipment/latest approved technologies.
• Develop the team through learning initiatives, mentoring & coaching
• Team Engagement though constant feedback & communication, performance discussions
• Drive attainment of efficiencies through automation of processes/activities.

Qualifications

• BSc. Computing, engineering or similar related degree.
• Project management Certification
• ITIL Foundations, CCNP, CCIE
• 6 years experience in a networked and dynamic environment, with 2 years at a management level
• Must possess hands-on experience with a wide range of Cisco LAN and WAN platforms and the Cisco IOS
• Ability to handle multiple projects and tasks, make decisions and solve problems while under pressure
• Excellent communication analytical thinking skills
• Appreciation of basic accounting knowledge preferred.

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
• Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems including LANs, WANs, Wireless and Internet.
• Manage the Local Area Network within the offices, · Manage the Wide Area Network to the branch offices including the Retail Shops and Care Centers · Manage the Wireless Network within the offices
• Manage the Internet Perimeter and associated systems
• Manage and operate Cisco Unified Communications environment
• Manage and operate Video Conferencing environment and monitor trends and manage Capacity.
• Manage the network infrastructure within the Colocation and Data Center facilities
• Plan and evaluate existing network systems and perform design and installation, configuration, load balancing and ongoing maintenance of network devices.
• Enforce IS security policies on the Extranet and Internet perimeters
• Manage Secure Remote access for staff members, business partners, Contractors and system integrators · Follow through to ensure design parameters are adhered to at implementation.
• Provide direction and recommendations to enterprise business units on project related solutions and services. · Ensure best buy in liaison with supply chain.
• Ensure projects delivered to budget and time.
• Follow through to ensure design parameters are adhered to at implementation. · Ensure CAPEX and NOPEX savings by use of NGN equipment/latest approved technologies.
• Develop the team through learning initiatives, mentoring & coaching
• Team Engagement though constant feedback & communication, performance discussions
• Drive attainment of efficiencies through automation of processes/activities.

• Cisco LAN and WAN platforms
• Cisco IOS
• Project management
• ITIL Foundations
• CCNP
• CCIE
• Communication skills
• Analytical thinking skills

• BSc. Computing, engineering or similar related degree.
• Project management Certification
• ITIL Foundations, CCNP, CCIE
• Appreciation of basic accounting knowledge preferred.