Job summary

To promote and sell pharmaceutical products to healthcare professionals, including doctors, pharmacists, and clinics, while ensuring compliance with regulatory guidelines, company policies, and ethical marketing practices.

Min Qualification:

Diploma

Experience Level:

Entry level

Experience Length:

2 years

Language Requirement:

English

Working Hours:

Full Time - 9 to 5

Applicant Location:

Kenya

Job descriptions & requirements

Key Responsibilities

Product Promotion & Sales

• Promote and provide scientific information about company products to healthcare professionals.
• Meet sales targets and performance objectives within assigned territory.
• Provide technical support to clients regarding product usage, dosage, and benefits.

Customer Relationship Management

• Develop and maintain strong relationships with doctors, pharmacists, hospitals, and clinics.
• Respond to client inquiries and provide product education.
• Gather customer feedback and report market trends to management.

Territory & Account Management

• Plan and manage daily/weekly schedules for client visits.
• Maintain accurate records of visits, sales, and follow-ups.
• Identify potential customers and new business opportunities.

Regulatory & Compliance

• Ensure all product promotion activities comply with:
• National pharmaceutical regulations
• Company policies
• Ethical marketing guidelines
• Avoid making unapproved therapeutic claims.
• Maintain accurate records for auditing purposes.

Reporting & Documentation

• Submit daily, weekly, and monthly sales and activity reports.
• Maintain detailed client visit logs and product sampling records.
• Assist in preparing promotional and marketing materials.

Training & Knowledge Development

• Attend product and regulatory training sessions.
• Keep up-to-date with industry trends, competitor products, and new therapies.
• Share product knowledge with colleagues as required.

Key Performance Indicators (KPIs)

• Achievement of sales targets
• Number of client visits and quality of interactions
• Customer satisfaction and retention
• Accuracy and timeliness of reports
• Compliance with regulatory and company guidelines

Qualifications & Requirements

Education

• Diploma/Degree in:
• Pharmacy
• Pharmaceutical Sciences
• Nursing or Medical Laboratory Science
• Life Sciences

Experience

• 1–3 years in pharmaceutical sales preferred
• Experience in healthcare or medical sales is an advantage

• Promote and provide scientific information about company products to healthcare professionals.
• Meet sales targets and performance objectives within assigned territory.
• Provide technical support to clients regarding product usage, dosage, and benefits.
• Develop and maintain strong relationships with doctors, pharmacists, hospitals, and clinics.
• Respond to client inquiries and provide product education.
• Gather customer feedback and report market trends to management.
• Plan and manage daily/weekly schedules for client visits.
• Maintain accurate records of visits, sales, and follow-ups.
• Identify potential customers and new business opportunities.
• Ensure all product promotion activities comply with: National pharmaceutical regulations, Company policies, Ethical marketing guidelines
• Avoid making unapproved therapeutic claims.
• Maintain accurate records for auditing purposes.
• Submit daily, weekly, and monthly sales and activity reports.
• Maintain detailed client visit logs and product sampling records.
• Assist in preparing promotional and marketing materials.
• Attend product and regulatory training sessions.
• Keep up-to-date with industry trends, competitor products, and new therapies.
• Share product knowledge with colleagues as required.

• Product Promotion
• Sales
• Customer Relationship Management
• Territory Management
• Account Management
• Regulatory Compliance
• Reporting
• Documentation
• Training
• Knowledge Development

• Diploma/Degree in Pharmacy, Pharmaceutical Sciences, Nursing or Medical Laboratory Science, Life Sciences
• 1–3 years in pharmaceutical sales preferred
• Experience in healthcare or medical sales is an advantage