Background information about the job or company (e.g., role context, company overview)

At MGallery, we believe in the power of each moment, from the spectacular sunrise to the stolen glances. Our hotels are more than just a collection of unique destinations—they are a tapestry of stories, culture, and local essence, woven together to create a distinct hospitality experience. Since 2008, MGallery has been dedicated to building a diverse...

Responsibilities or duties

Provide coordination and administrative service for the hotel sales team to assist with revenue generation of the hotel.

Assist Director of Sales in administrative work.

Maintenance and management of data base.

Maintain stock of printed materials, supply of corporate gifts and promotional items.

Assist in the development and implementation of the Hotel sales / marketing plan to ensure all revenue goals will be met and exceeded.

Handle incoming inquiries of guests on rates, products and coordinate these with sales team.

BEO preparation

Coordinate all familiarization and site inspections as required.

Maintain filing systems – manual and electronic.

Perform telemarketing to designated clients and receive clients coming to the hotel for business inquiries.

Takeover / sell rooms and meeting facilities in the absence of sales team.

Provide added value to the team by providing strong support both to sales and marketing department.

Perform all tasks as directed by the Manager in pursuit of the achievement of business goals.

Maintains professional business confidentiality.

Work in line with business requirements.

Qualifications or requirements (e.g., education, skills)

To always display a pleasant manner and positive attitude and to promote a good company image to guests and colleagues.

To always demonstrate pride in the workplace and personal appearance when representing the hotel thus identifying a high level of commitment

Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff, and employees.

Maintains professional business confidentiality.

Good knowledge of Microsoft Office and Microsoft outlook. Uses technology available for reports, communication and client correspondences.

Flexible to adapt to sudden increase in working hours as per business needs

• Provide coordination and administrative service for the hotel sales team to assist with revenue generation of the hotel.
• Assist Director of Sales in administrative work.
• Maintenance and management of data base.
• Maintain stock of printed materials, supply of corporate gifts and promotional items.
• Assist in the development and implementation of the Hotel sales / marketing plan to ensure all revenue goals will be met and exceeded.
• Handle incoming inquiries of guests on rates, products and coordinate these with sales team.
• BEO preparation
• Coordinate all familiarization and site inspections as required.
• Maintain filing systems – manual and electronic.
• Perform telemarketing to designated clients and receive clients coming to the hotel for business inquiries.
• Takeover / sell rooms and meeting facilities in the absence of sales team.
• Provide added value to the team by providing strong support both to sales and marketing department.
• Perform all tasks as directed by the Manager in pursuit of the achievement of business goals.
• Maintains professional business confidentiality.
• Work in line with business requirements.

• Microsoft Office
• Microsoft Outlook
• Telemarketing
• Sales
• Marketing
• Customer Service
• Administrative Support
• Database Management
• Communication
• Interpersonal Skills

• Pleasant manner and positive attitude
• Pride in the workplace and personal appearance
• Professionalism, ethics, and positive attitude towards guests, clients, staff, and employees
• Professional business confidentiality
• Good knowledge of Microsoft Office and Microsoft Outlook
• Flexibility to adapt to sudden increase in working hours as per business needs