Background

The International Humanity Foundation (IHF) is a global non-profit organization dedicated to educating and empowering disadvantaged children and communities worldwide. With volunteers working across five continents, IHF promotes ethical leadership, cross-cultural collaboration, and sustainable development.

We are currently seeking welcoming and highly organized volunteers to join our New Member Team.

Role Overview

The New Member Team is responsible for the successful onboarding of all incoming volunteers. You are the bridge between a candidate signing their MOU and becoming an active, contributing member of the IHF family. Your mission is to ensure every new member feels informed, prepared, and ready to start their journey.

Key Responsibilities:

• Onboarding Coordination: Send "Welcome Packages" and orientation materials to all cleared volunteers.
• Initial Orientation: Guide new members through their first steps, including setting up internal communication tools and accessing training manuals.
• Team Integration: Ensure new members are correctly introduced to their respective Team Leads and added to the appropriate department channels.
• Data Entry: Update the global master database with new member details, start dates, and contact information.
• First-Week Support: Act as the primary point of contact for "Newbie" questions during their first 7 days of service.

Ideal Candidate:

• Excellent interpersonal and written communication skills.
• Highly organized with the ability to manage multiple onboarding tracks simultaneously.
• Patient and supportive (able to explain processes clearly to people from diverse backgrounds).
• Comfortable using Google Workspace, spreadsheets, and digital communication platforms.
• Interested in HR, Onboarding, or Training & Development.

Benefits of Volunteering with IHF:

• HR Onboarding Experience: Gain practical experience in the critical "First 90 Days" phase of human resources.
• Global Networking: Be the first person to meet and greet volunteers from every corner of the globe.
• Process Management: Develop skills in workflow automation and volunteer management systems.
• Recognition: Receive official certificates of service and recognition for your role in growing the IHF team.

• Onboarding Coordination: Send "Welcome Packages" and orientation materials to all cleared volunteers.
• Initial Orientation: Guide new members through their first steps, including setting up internal communication tools and accessing training manuals.
• Team Integration: Ensure new members are correctly introduced to their respective Team Leads and added to the appropriate department channels.
• Data Entry: Update the global master database with new member details, start dates, and contact information.
• First-Week Support: Act as the primary point of contact for "Newbie" questions during their first 7 days of service.

• Excellent interpersonal and written communication skills.
• Highly organized with the ability to manage multiple onboarding tracks simultaneously.
• Patient and supportive (able to explain processes clearly to people from diverse backgrounds).
• Comfortable using Google Workspace, spreadsheets, and digital communication platforms.
• Interested in HR, Onboarding, or Training & Development.

• Diploma