Background

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

The Operations & Office Administrator will serve as the operational backbone of the organization,responsible for managing day-to-day office functions, supporting the leadership team, and ensuring smooth coordination across departments. This role requires someone who thrives in a fast-pacedenvironment, possesses strong organizational skills, and can handle multiple responsibilities with professionalism and discretion.

Key Responsibilities

Office Management

• Oversee daily office operations and ensure a well-organized, professional work environment.
• Manage office supplies inventory, procurement, and vendor relationships.
• Coordinate maintenance and repairs for office equipment and facilities.
• Implement and maintain efficient filing systems (physical and digital).

Administrative Support

• Provide comprehensive administrative support to the CEO and senior management.
• Prepare correspondence, reports, presentations, and other business documents.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Handle incoming calls, emails, and visitors, ensuring prompt and professional responses.

Operations Coordination

• Assist in tracking and managing project timelines and deliverables.
• Monitor compliance with company policies, procedures, and legal requirements.

Logistics & Fleet Coordination

• Oversee company vehicles and motorbikes, ensuring proper fuel usage and tracking.
• Reconcile fuel payments and vehicle accounts.
• Track inspections, insurance renewals, and logbook updates.
• Book vehicle inspections and handle renewals ahead of due dates.

HR & Team Support

• Assist with staff onboarding, orientation, and maintaining employee records.
• Coordinate HR administrative tasks including leave management and attendance tracking.
• Organize team events, meetings, and staff welfare initiatives.

Qualifications

Education

• Bachelor’s degree in Business Administration, Office Management, or a related field.

Experience

• 2–4 years of proven experience in an administrative or operations role.
• Previous experience in real estate, property management, or a related industry is an added advantage.

Technical Skills

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with property management software or CRM systems is a plus.
• Ability to use digital collaboration tools (e.g., Google Workspace, Slack, Zoom).

Core Competencies

• Exceptional organizational and multitasking abilities.
• Strong written and verbal communication skills.
• High level of integrity, confidentiality, and professional judgment.
• Problem-solving mindset with a proactive, can-do attitude.
• Ability to work independently and as part of a team.

• Oversee daily office operations and ensure a well-organized, professional work environment.
• Manage office supplies inventory, procurement, and vendor relationships.
• Coordinate maintenance and repairs for office equipment and facilities.
• Implement and maintain efficient filing systems (physical and digital).
• Provide comprehensive administrative support to the CEO and senior management.
• Prepare correspondence, reports, presentations, and other business documents.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Handle incoming calls, emails, and visitors, ensuring prompt and professional responses.
• Assist in tracking and managing project timelines and deliverables.
• Monitor compliance with company policies, procedures, and legal requirements.
• Oversee company vehicles and motorbikes, ensuring proper fuel usage and tracking.
• Reconcile fuel payments and vehicle accounts.
• Track inspections, insurance renewals, and logbook updates.
• Book vehicle inspections and handle renewals ahead of due dates.
• Assist with staff onboarding, orientation, and maintaining employee records.
• Coordinate HR administrative tasks including leave management and attendance tracking.
• Organize team events, meetings, and staff welfare initiatives.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with property management software or CRM systems is a plus.
• Ability to use digital collaboration tools (e.g., Google Workspace, Slack, Zoom).
• Exceptional organizational and multitasking abilities.
• Strong written and verbal communication skills.
• High level of integrity, confidentiality, and professional judgment.
• Problem-solving mindset with a proactive, can-do attitude.
• Ability to work independently and as part of a team.

• Bachelor’s degree in Business Administration, Office Management, or a related field.
• 2–4 years of proven experience in an administrative or operations role.
• Previous experience in real estate, property management, or a related industry is an added advantage.