Company Description

The Operations Manager will be responsible for overseeing the daily operations of the company, managing resources, improving operational processes, and ensuring compliance with company policies and industry regulations. This role requires a strategic thinker with strong leadership skills, attention to detail, and the ability to drive continuous improvement across all operational functions except business development and sales.

Job Description

1. Operational Strategy & Leadership:

Develop and implement operational strategies to support the company's growth and objectives.

Provide leadership and direction to the operations team, fostering a culture of excellence and continuous improvement.

2. Process Improvement:

Identify and implement process improvements to enhance operational efficiency and effectiveness.

Utilize data and analytics to monitor performance and drive decision-making.

3. Resource Management:

Oversee resource allocation, including staffing, equipment, and materials, to ensure optimal utilization.

Manage relationships with suppliers and vendors, negotiating contracts and ensuring timely delivery of goods and services.

4. Logistics & Supply Chain:

Manage logistics and supply chain operations to ensure timely and cost-effective delivery of products.

Optimize inventory management practices to minimize costs and maximize efficiency.

5. Compliance & Risk Management:

Ensure compliance with industry regulations, safety standards, and company policies.

Identify and mitigate operational risks, implementing corrective actions as needed.

6. Facility Management:

Oversee the maintenance and management of company facilities, ensuring a safe and productive work environment.

Coordinate with facility management teams to address any operational issues.

7. Customer Service & Support:

In close collaboration with the sales manager, ensure high levels of customer satisfaction by overseeing customer service operations and addressing any issues.

Implement customer feedback mechanisms to drive improvements in service delivery.

8. Budgeting & Financial Management:

Develop and manage operational budgets, ensuring cost control and financial accountability.

In close collaboration with the finance manager, monitor and report on operational performance against budget and financial targets.

9. Team Development & Performance Management:

Recruit, train, and develop operations staff, fostering a collaborative and high-performing team environment.

Conduct regular performance reviews, providing feedback and coaching to team members.

Qualifications

Bachelor’s degree in Business Administration, Operations Management, or a related field.

Master’s degree preferred.

∙Proven 3+ years’ experience in an operations management role, preferably within the renewable energy or manufacturing industry.

∙Strong leadership and team management skills.

∙Excellent analytical and problem-solving abilities.

∙Proficiency in operations management software and tools.

∙Knowledge of industry regulations and compliance standards.

∙Exceptional communication and interpersonal skills.

∙Ability to manage multiple priorities and work under pressure.

• Develop and implement operational strategies to support the company's growth and objectives.
• Provide leadership and direction to the operations team, fostering a culture of excellence and continuous improvement.
• Identify and implement process improvements to enhance operational efficiency and effectiveness.
• Utilize data and analytics to monitor performance and drive decision-making.
• Oversee resource allocation, including staffing, equipment, and materials, to ensure optimal utilization.
• Manage relationships with suppliers and vendors, negotiating contracts and ensuring timely delivery of goods and services.
• Manage logistics and supply chain operations to ensure timely and cost-effective delivery of products.
• Optimize inventory management practices to minimize costs and maximize efficiency.
• Ensure compliance with industry regulations, safety standards, and company policies.
• Identify and mitigate operational risks, implementing corrective actions as needed.
• Oversee the maintenance and management of company facilities, ensuring a safe and productive work environment.
• Coordinate with facility management teams to address any operational issues.
• In close collaboration with the sales manager, ensure high levels of customer satisfaction by overseeing customer service operations and addressing any issues.
• Implement customer feedback mechanisms to drive improvements in service delivery.
• Develop and manage operational budgets, ensuring cost control and financial accountability.
• In close collaboration with the finance manager, monitor and report on operational performance against budget and financial targets.
• Recruit, train, and develop operations staff, fostering a collaborative and high-performing team environment.
• Conduct regular performance reviews, providing feedback and coaching to team members.

• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in operations management software and tools.
• Knowledge of industry regulations and compliance standards.
• Exceptional communication and interpersonal skills.
• Ability to manage multiple priorities and work under pressure.

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Master’s degree preferred.
• Proven 3+ years’ experience in an operations management role, preferably within the renewable energy or manufacturing industry.