Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals.

People and Performance Manger

Job Type

Full Time

Qualification

BA/BSc/HND

Experience

8 - 12 years

Location

Nairobi

Job Field

Human Resources / HR

DUTIES & RESPONSIBILITIES:

• Performance Management- Implemented or managed review systems; familiar with KPIs or balanced scorecards.
• Goal Setting & Tracking- Comfortable with departmental scorecards or project tracking tools.
• Program & Project Management- Coordinated strategic projects ensuring timely delivery.
• HR Business Partnership- Advised business heads on performance or capability building.
• Analytical Thinking- Interprets performance data; prepares dashboards or summaries.
• Stakeholder Management- Worked with senior leadership; mature communicator.
• Change Enablement- Rolled out new systems with departmental buy-in.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• 8–12 years of progressive HR or strategy experience
• 3–5 years of hands-on exposure to performance management or coordination
• Proven cross-functional collaboration with senior management
• Experience implementing systems from scratch
• Exposure to growth-phase organizations
• Bachelor’s degree in HR, Business, or Organizational Development
• MBA / MSc HRM or IHRM–K / CHRP–K certification preferred
• Additional certifications in OKRs, Performance Management, or PMP are advantageous
• HR / Performance: BrighterMonday HR, SeamlessHR, Zoho People, SAP SuccessFactors
• Project Tools: Trello, Asana, Monday.com, ClickUp
• Data Tools: Excel (advanced), Google Sheets, Power BI

• Performance Management- Implemented or managed review systems; familiar with KPIs or balanced scorecards.
• Goal Setting & Tracking- Comfortable with departmental scorecards or project tracking tools.
• Program & Project Management- Coordinated strategic projects ensuring timely delivery.
• HR Business Partnership- Advised business heads on performance or capability building.
• Analytical Thinking- Interprets performance data; prepares dashboards or summaries.
• Stakeholder Management- Worked with senior leadership; mature communicator.
• Change Enablement- Rolled out new systems with departmental buy-in.

• Performance Management
• Goal Setting & Tracking
• Program & Project Management
• HR Business Partnership
• Analytical Thinking
• Stakeholder Management
• Change Enablement
• BrighterMonday HR
• SeamlessHR
• Zoho People
• SAP SuccessFactors
• Trello
• Asana
• Monday.com
• ClickUp
• Excel (advanced)
• Google Sheets
• Power BI

• Bachelor’s degree in HR, Business, or Organizational Development
• MBA / MSc HRM or IHRM–K / CHRP–K certification preferred
• Additional certifications in OKRs, Performance Management, or PMP are advantageous