Background information about the job or company

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app.[1] It aspires to be a multi-category lifestyle app with food delivery being the most popular offering

Responsibilities or duties

As Sr. People Partner for Ivory Coast, Nigeria, Uganda and Kenya, you'll own the HR 360 partnership across four of Glovo's fastest-growing African markets, driving talent density, retention and performance across teams led by four Operations Managers. Over the next 12-18 months, the mission is to build proactive, data-driven talent strategies that directly move the business, while embedding Glovo's high-performance culture across a fast-scaling, multicultural region.

Qualifications or requirements

Minimum 5 years of HR experience, including at least 4 years in full HR Generalist roles.

Fluency in English; French for the Ivory Coast market.

Hands-on experience with HR Tech (HRIS, ATS) and reporting HR metrics.

Openness to travel regularly across Ivory Coast, Nigeria, Uganda and Kenya.

Nice to have: people management experience, labor law context across West/East Africa, and experience in a multinational environment with structured processes and reporting.

• Partner with GMs and local management teams (M1/M2/IC3) across Ivory Coast, Nigeria, Uganda and Kenya to align people strategy with business priorities.
• Manage and support 4 OMs
• Own full HR 360 processes end to end, working independently while staying aligned with global HR CoEs.
• Use workforce data and HR metrics to identify trends, diagnose root causes, and recommend business-aligned solutions.
• Influence, and where needed challenge, HR CoE-designed solutions (Rewards, L&D, Talent Management) so they fit local business needs.
• Drive talent density and retention of key talent, partnering with leaders on performance management for both top and low performers.
• Lead organizational design and reorg processes, balancing business outcomes with employee experience.
• Ensure compliance with local labor law and work inspection requirements across all four markets.

• HR Tech (HRIS, ATS)
• Reporting HR metrics
• Performance Management
• Organizational Design
• Labor Law Compliance

• Minimum 5 years of HR experience
• At least 4 years in full HR Generalist roles
• Fluency in English
• French for the Ivory Coast market
• Hands-on experience with HR Tech (HRIS, ATS)
• Experience reporting HR metrics
• Openness to travel regularly
• People management experience (nice to have)
• Labor law context across West/East Africa (nice to have)
• Experience in a multinational environment with structured processes and reporting (nice to have)