Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985. Family Bank converted into a fully fledged bank in May 2007 and the main driver for our conversion was the need to offer a wider range of products and services to our...

Pesapap Digital Sales Representative

Job Type

Full Time

Qualification

BA/BSc/HND , Professional Certificate

Experience

2 years

Location

Nairobi

Job Field

Sales and Business Development

Key Responsibilities:

• Identify and pursue sales opportunities for PESAPAP Digital Limited’s enterprise software solutions.
• Build and maintain relationships with prospective and existing clients across multiple sectors.
• Conduct product demonstrations and presentations to prospective clients.
• Support marketing initiatives aimed at promoting product awareness
• Conduct structured training sessions for clients and users on system functionality and usage.
• Develop training materials including user manuals, training guides and product documentation.
• Support client onboarding processes during solution implementation.
• Ensure clients fully understand system features and operational processes.
• Maintain strong relationships with enterprise clients and stakeholders.
• Provide ongoing support and guidance to clients on system usage and enhancements.
• Gather client feedback to support product improvement and service delivery.
• Track and report on sales activities, customer engagements and training outcomes.
• Maintain records of client training sessions and system adoption metrics.
• Provide insights to management on market trends and customer needs
• Assist in negotiating and closing sales opportunities.
• Maintain an updated sales pipeline and support revenue generation efforts.
• Any other official duty as may be assigned by management

Qualifications & Experience:

• Bachelor’s Degree in Marketing, Business Administration, Information Technology, Business Information Systems or related field.
• Professional Certifications (Desirable)
• Sales and marketing certifications
• Digital marketing certifications
• Customer relationship management (CRM) certifications
• Training facilitation or instructional design certifications
• Fintech or digital banking related training

Key Competencies:

• Minimum 2 years’ experience in sales, client engagement, training or business development roles.
• Experience promoting or selling technology products, enterprise software or SaaS solutions will be an added advantage.
• Experience conducting client training sessions and product demonstrations.
• Experience working in fintech, banking technology or enterprise digital solutions environments will be desirable.

• Identify and pursue sales opportunities for PESAPAP Digital Limited’s enterprise software solutions.
• Build and maintain relationships with prospective and existing clients across multiple sectors.
• Conduct product demonstrations and presentations to prospective clients.
• Support marketing initiatives aimed at promoting product awareness
• Conduct structured training sessions for clients and users on system functionality and usage.
• Develop training materials including user manuals, training guides and product documentation.
• Support client onboarding processes during solution implementation.
• Ensure clients fully understand system features and operational processes.
• Maintain strong relationships with enterprise clients and stakeholders.
• Provide ongoing support and guidance to clients on system usage and enhancements.
• Gather client feedback to support product improvement and service delivery.
• Track and report on sales activities, customer engagements and training outcomes.
• Maintain records of client training sessions and system adoption metrics.
• Provide insights to management on market trends and customer needs
• Assist in negotiating and closing sales opportunities.
• Maintain an updated sales pipeline and support revenue generation efforts.
• Any other official duty as may be assigned by management

• Sales
• Client Engagement
• Training
• Business Development
• Technology Products Sales
• Enterprise Software Sales
• SaaS Solutions Sales
• Product Demonstrations
• Fintech
• Banking Technology
• Enterprise Digital Solutions

• Bachelor’s Degree in Marketing, Business Administration, Information Technology, Business Information Systems or related field.
• Professional Certifications (Desirable)
• Sales and marketing certifications
• Digital marketing certifications
• Customer relationship management (CRM) certifications
• Training facilitation or instructional design certifications
• Fintech or digital banking related training