A Day In The Life

You will oversee the management of all the physical flows (inbound & outbound), and third-party logistics (3PL) providers to ensure seamless operations across all supply chain activities. Reporting to the Operations Director, you will play a critical role in optimizing logistics performance, ensuring cost efficiency, and maintaining high service levels and quality standards while adhering to strict internal controls.

Here’s What You’ll Be Doing

• Oversee and manage relationships with third-party logistics providers (Distribution Center, Transportation and Customs agents), ensuring compliance with service level agreements (SLAs) and operational standards.
• Drive efficiency & effectiveness in warehousing, transportation, and distribution processes to meet the business objectives.
• Track and analyze the Physical Distribution performance metrics in all areas including the Distribution Center, Transportation, Customs, identifying areas for improvement and implementing corrective actions.
• Ensure cost optimization across all logistics activities while maintaining high service levels and quality standards.
• Work closely with supply chain, customer service, operations teams and business partners to align logistics strategies with business goals.
• Address and resolve logistics challenges, ensuring minimal disruption to operations.
• Ensure all logistics activities comply with local regulations, safety standards, and L’Oréal’s sustainability goals.
• Lead continuous improvement across our physical distribution footprint, integrating Industry 4.0 standards and sustainable logistics practices aligned with L'Oréal for the Future commitments.
• Collaborate with supply chain, customer service, and commercial teams to navigate logistical challenges, maintain supply continuity and align logistics strategies with business goals.

We Are Looking For

This role requires a proactive leader with strong expertise in logistics and DC management, supplier management, customs, and operational excellence. You bring a collaborative leadership approach and operational rigor.

Requirements

• Supply Chain & Logistics Mastery: Proven extensive track record steering physical distribution, warehousing, inventory flows, transportation operations, Customs, Quality & Safety Management, preferably in FMCG or a related industry (5+ years).
• Supplier Relationship Management: Solid experience negotiating and holding 3PL providers and customs partners accountable to performance metrics.
• Financial & Cost Optimisation: Capability to build, manage, and control operational logistics budgets while maintaining high service standards.
• Digital & Systems Fluency: Practical proficiency working with ERP platforms, specifically SAP, alongside advanced data analysis skills.
• Cross-Functional Leadership: Demonstrated ability to align cross-functional stakeholders and resolve complex supply bottlenecks calmly.
• Bachelor’s degree in Supply Chain, Logistics, Business Administration, or a related field.

What's In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference

• Oversee and manage relationships with third-party logistics providers (Distribution Center, Transportation and Customs agents), ensuring compliance with service level agreements (SLAs) and operational standards.
• Drive efficiency & effectiveness in warehousing, transportation, and distribution processes to meet the business objectives.
• Track and analyze the Physical Distribution performance metrics in all areas including the Distribution Center, Transportation, Customs, identifying areas for improvement and implementing corrective actions.
• Ensure cost optimization across all logistics activities while maintaining high service levels and quality standards.
• Work closely with supply chain, customer service, operations teams and business partners to align logistics strategies with business goals.
• Address and resolve logistics challenges, ensuring minimal disruption to operations.
• Ensure all logistics activities comply with local regulations, safety standards, and L’Oréal’s sustainability goals.
• Lead continuous improvement across our physical distribution footprint, integrating Industry 4.0 standards and sustainable logistics practices aligned with L'Oréal for the Future commitments.
• Collaborate with supply chain, customer service, and commercial teams to navigate logistical challenges, maintain supply continuity and align logistics strategies with business goals.

• Supply Chain & Logistics Mastery
• Supplier Relationship Management
• Financial & Cost Optimisation
• Digital & Systems Fluency (SAP)
• Cross-Functional Leadership

• Bachelor’s degree in Supply Chain, Logistics, Business Administration, or a related field.