Background

Tatu is a project of Rendeavour, Africa’s largest urban land developer with over 30,000 acres of visionary projects in the growth trajectories of large cities in Kenya, Ghana, Nigeria, Zambia and Democratic Republic of Congo. Rendeavour’s vision goes beyond alleviating what is a self-evident problem - that of stifling urban congestion and a dearth of quality housing and commercial property in Africa. Rather, we aim to help create the infrastructure - the living and working spaces, communities, schools and hospitals - that will help sustain and accelerate Africa’s economic growth, meet the aspirations of Africa’s burgeoning middle classes, and serve as a catalyst for further urban development.

Job Summary

RenCenter is looking for an energetic, target-driven Property Executive to join our outbound tele-calling team at Tatu City. You'll be the first voice prospective customers hear — sparking interest in Tatu City and turning that interest into booked site visits. It's a fast-paced, high-volume calling role where clear communication, persistence, and accurate follow-through make the difference.

Responsibilities

• Make outbound calls to prospective customers, introducing them to Tatu City and its offering.
• Follow up via WhatsApp when a call goes unanswered, then re-engage by phone once the customer responds.
• Qualify leads and secure their commitment to a site visit.
• Log every call outcome and lead update accurately and promptly in our CRM (Salesforce).
• Hand over qualified, engaged leads to our Real Estate Advisors with full context for closing.
• Work toward agreed daily call-volume and conversion targets.
• Follow up and track progress on leads assigned to the sales team.

Requirements

• Prior experience in outbound tele sales, tele-calling, or lead generation — BPO, contact center, or direct sales background is mandatory.
• A track record of hitting call volume, conversion, or sales targets.
• Strong spoken English with clear, professional phone manner.
• Comfort with CRM tools (e.g., Salesforce) and dialer/telephony platforms.
• Prior experience with high ticket products would be preferred.
• Diploma or bachelor’s degree, or equivalent practical experience, preferred.

Skills That Will Help You Succeed

• Clear, confident verbal communication and active listening.
• Resilience and consistency in a high-volume outbound calling environment.
• Willingness to learn Tatu City's property offering and value proposition.
• Discipline and integrity in self-reported activity and lead logging.
• Well organized and attention to detail.
• Basic digital literacy — CRM data entry, WhatsApp Business, telephony platform navigation.

What You Can Expect

• A defined, focused role within a growing sales team.
• Clear performance benchmarks and a structured path to Senior Property Executive, Team Lead, or Real Estate Advisor roles for strong performers.

• Make outbound calls to prospective customers, introducing them to Tatu City and its offering.
• Follow up via WhatsApp when a call goes unanswered, then re-engage by phone once the customer responds.
• Qualify leads and secure their commitment to a site visit.
• Log every call outcome and lead update accurately and promptly in our CRM (Salesforce).
• Hand over qualified, engaged leads to our Real Estate Advisors with full context for closing.
• Work toward agreed daily call-volume and conversion targets.
• Follow up and track progress on leads assigned to the sales team.

• Clear, confident verbal communication and active listening.
• Resilience and consistency in a high-volume outbound calling environment.
• Willingness to learn Tatu City's property offering and value proposition.
• Discipline and integrity in self-reported activity and lead logging.
• Well organized and attention to detail.
• Basic digital literacy — CRM data entry, WhatsApp Business, telephony platform navigation.

• Prior experience in outbound tele sales, tele-calling, or lead generation — BPO, contact center, or direct sales background is mandatory.
• A track record of hitting call volume, conversion, or sales targets.
• Strong spoken English with clear, professional phone manner.
• Comfort with CRM tools (e.g., Salesforce) and dialer/telephony platforms.
• Prior experience with high ticket products would be preferred.
• Diploma or bachelor’s degree, or equivalent practical experience, preferred.