Description

Mediforte Hospital is a Medical facility whose purpose is to provide ‘Access to quality healthcare for all who need it, regardless of their economic status because we believe that a healthy population is a prosperous one.

Key Responsibilities:

• Welcoming and assisting patients with Registration, completing necessary forms and documentation, as well as ensuring that all information acquired is accurate and current.
• Excellent knowledge in dealing with SMART, MAKL, SHA, and SLADE portals.
• Great understanding of full hospital front desk operations as well as billing
• Ensure client satisfaction through quality of service, communication, feedback, escalation and caring attitude, and demonstrate follow-up.
• Maintain patient privacy and confidentiality at all times.

REQUIREMENTS:

• Diploma in Front Office/Business Administration/ Health Records, or its equivalent.
• 2+ years' experience in a similar role, preferably in a Hospital set-up
• Well-groomed, courteous, and professional demeanor
• Strong interpersonal skills, team playing abilities, and communication skills.
• Highly responsive, ethical and responsible

Skills

• Multi-Skilled

• Welcoming and assisting patients with Registration, completing necessary forms and documentation, as well as ensuring that all information acquired is accurate and current.
• Excellent knowledge in dealing with SMART, MAKL, SHA, and SLADE portals.
• Great understanding of full hospital front desk operations as well as billing
• Ensure client satisfaction through quality of service, communication, feedback, escalation and caring attitude, and demonstrate follow-up.
• Maintain patient privacy and confidentiality at all times.

• Multi-Skilled

• Diploma in Front Office/Business Administration/ Health Records, or its equivalent.
• Well-groomed, courteous, and professional demeanor
• Strong interpersonal skills, team playing abilities, and communication skills.
• Highly responsive, ethical and responsible