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Vacancy title:
Receptionist
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Admin & Office, Customer Service, Restaurant & Hospitality, Entertainment & Travel]
Jobs at:
Freds Ranch and Resort
Deadline of this Job:
Sunday, July 5 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Monday, June 22 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Role Summary:
To be the first point of contact for guests, handling check-ins, check-outs, and reservations with professionalism.
Key Responsibilities:
Check-in/out:
Process guest arrivals and departures efficiently using the Property Management System (PMS).
Bookings:
Manage phone and email reservations, ensuring accurate data entry.
Guest Services:
Handle guest queries, provide information about the ranch activities, and offer concierge services.
Administration:
Manage cash floats, handle foreign exchange, and perform end-of-shift reconciliations.
Communication:
Coordinate with housekeeping and maintenance regarding room status.
Qualifications:
Diploma in Front Office/Hospitality. Excellent communication skills and computer literacy are essential.
Work Hours: 8
Experience in Months: 24
Level of Education: associate degree
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