Relationship Manager, Institutional Banking
2026-01-20T16:19:38+00:00
National Bank of Kenya
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https://nationalbank.co.ke/
FULL_TIME
Head Office
Nairobi
00100
Kenya
Finance
Management, Accounting & Finance, Business Operations, Sales & Retail, Customer Service
2026-01-30T17:00:00+00:00
8
Background information about the job or company
A Subsidiary of Access Bank Plc.
Position Scope:
Responsible for driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking. This entails Managing a Portfolio of Customers and Partnering with the Corporate Banking Product House Units (Transactional Banking, Trade, Asset Finance and Insurance as applicable) to co-create business solutions-oriented value propositions.
Responsibilities or duties
- Deliver on Institutional Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
- Relationship Management of Institutional Banking Customers.
- Manage and maintain relationships with key/strategic Institutional Banking stakeholders.
- Customer Service Management: Enquiry/Complaint response and resolution within set standards
- Manage Portfolio at Risk (PAR) for Institutional Banking Segment Business within annual business target
- Maintain Turnaround time on Credit Applications for Institutional Banking Segment Business.
- Maintain Institutional Banking Segment Business Operational Costs within approved budget
- Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment
- Deputise the Sector Head, Institutional Banking and offer support in driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking.
Qualifications or requirements
- University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
- Master’s degree in a relevant field from a recognized institution is an added advantage.
- Relevant certification in business development Finance or its equivalent is an added advantage.
- Track record of attaining targets of business growth and profitability in the financial services and banking sector.
- Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.
- Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
- Customer & Client Focused Innovation – able to meet the demands of internal and external customers
- Meaningful Collaboration - Ability to establish key partnerships and facilitate, influence, collaborate and establish accountability through all levels of the organization to help drive uptake of the Bank’s products and services
- Entrepreneurial and Commercial thinking
- Excellent research, analytical, and problem-solving skills.
- Integrity & courage to challenge actions within various business units and the status quo.
- Excellent stakeholder management skills
- Negotiation and Influencing skills
Experience needed
4-5 years’ banking experience in the Financial/banking sector, three (3) of which should be in Relationship Management Institutional banking within Corporate banking.
- Deliver on Institutional Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
- Relationship Management of Institutional Banking Customers.
- Manage and maintain relationships with key/strategic Institutional Banking stakeholders.
- Customer Service Management: Enquiry/Complaint response and resolution within set standards
- Manage Portfolio at Risk (PAR) for Institutional Banking Segment Business within annual business target
- Maintain Turnaround time on Credit Applications for Institutional Banking Segment Business.
- Maintain Institutional Banking Segment Business Operational Costs within approved budget
- Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment
- Deputise the Sector Head, Institutional Banking and offer support in driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking.
- Customer & Client Focused Innovation – able to meet the demands of internal and external customers
- Meaningful Collaboration - Ability to establish key partnerships and facilitate, influence, collaborate and establish accountability through all levels of the organization to help drive uptake of the Bank’s products and services
- Entrepreneurial and Commercial thinking
- Excellent research, analytical, and problem-solving skills.
- Integrity & courage to challenge actions within various business units and the status quo.
- Excellent stakeholder management skills
- Negotiation and Influencing skills
- University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
- Master’s degree in a relevant field from a recognized institution is an added advantage.
- Relevant certification in business development Finance or its equivalent is an added advantage.
- Track record of attaining targets of business growth and profitability in the financial services and banking sector.
- Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.
- Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
JOB-696fab1a1a06c
Vacancy title:
Relationship Manager, Institutional Banking
[Type: FULL_TIME, Industry: Finance, Category: Management, Accounting & Finance, Business Operations, Sales & Retail, Customer Service]
Jobs at:
National Bank of Kenya
Deadline of this Job:
Friday, January 30 2026
Duty Station:
Head Office | Nairobi
Summary
Date Posted: Tuesday, January 20 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Background information about the job or company
A Subsidiary of Access Bank Plc.
Position Scope:
Responsible for driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking. This entails Managing a Portfolio of Customers and Partnering with the Corporate Banking Product House Units (Transactional Banking, Trade, Asset Finance and Insurance as applicable) to co-create business solutions-oriented value propositions.
Responsibilities or duties
- Deliver on Institutional Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
- Relationship Management of Institutional Banking Customers.
- Manage and maintain relationships with key/strategic Institutional Banking stakeholders.
- Customer Service Management: Enquiry/Complaint response and resolution within set standards
- Manage Portfolio at Risk (PAR) for Institutional Banking Segment Business within annual business target
- Maintain Turnaround time on Credit Applications for Institutional Banking Segment Business.
- Maintain Institutional Banking Segment Business Operational Costs within approved budget
- Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment
- Deputise the Sector Head, Institutional Banking and offer support in driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking.
Qualifications or requirements
- University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
- Master’s degree in a relevant field from a recognized institution is an added advantage.
- Relevant certification in business development Finance or its equivalent is an added advantage.
- Track record of attaining targets of business growth and profitability in the financial services and banking sector.
- Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.
- Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
- Customer & Client Focused Innovation – able to meet the demands of internal and external customers
- Meaningful Collaboration - Ability to establish key partnerships and facilitate, influence, collaborate and establish accountability through all levels of the organization to help drive uptake of the Bank’s products and services
- Entrepreneurial and Commercial thinking
- Excellent research, analytical, and problem-solving skills.
- Integrity & courage to challenge actions within various business units and the status quo.
- Excellent stakeholder management skills
- Negotiation and Influencing skills
Experience needed
4-5 years’ banking experience in the Financial/banking sector, three (3) of which should be in Relationship Management Institutional banking within Corporate banking.
Work Hours: 8
Experience in Months: 48
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Send your CV and application letter showing how you meet the role requirement stated above
Indicate Name & Job Reference No. NBK/CORP/06/2026 on the subject.
Please note that applications received after the deadline will not be considered.
Only shortlisted candidates will be contacted for the next stage/s of the process.
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