Relationship Manager, SME Banking
2026-10-14T09:14:55+00:00
Standard Chartered Bank Kenya
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https://www.sc.com/ke/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Banking
Management, Accounting & Finance, Business Operations, Sales & Retail
2026-10-25T17:00:00+00:00
8
Background
Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya.
Job Summary
The role holder will be responsible for establishing and maintaining strong Business banking client relationships that translate into sustainable revenue, portfolio growth, and risk-adjusted returns for the bank through acquisition, retention, and deepening of business banking relationships.
Key Responsibilities
- Grow the number of active business banking clients and deepen share of wallet across the portfolio.
- Increase wealth product penetration per client by identifying cross-sell opportunities across core business banking solutions.
- Deliver revenue growth while maintaining portfolio quality, disciplined credit standards, and strong risk-adjusted returns.
- Adhere to the bank’s operational risk, compliance, and credit governance processes.
- Provide outstanding client experience through responsive service, informed advice, and proactive portfolio management.
- Build and manage a robust client pipeline, follow up leads, structure opportunities, complete call reports, and convert business efficiently.
- Develop long-term relationships with business owners and decision-makers by understanding their funding, transaction banking, expansion, and risk management needs, and by delivering appropriate solutions.
- Keep abreast of market trends, sector developments, and product capabilities to identify opportunities and provide relevant insights to business banking clients.
- Partner closely with the Wealth team to originate, convert, and grow business-owner opportunities across wealth products, with a focus on driving referrals, increasing wallet share, and unlocking succession planning and family business continuity opportunities.
Skills and Experience
Must-have Skills
- Customer focus and Service excellence
- Actively collaborates with team members and stakeholders to achieve common goals.
- Decision Quality - well-informed and thoughtful decision-making processes.
Other Skills
- Relationship Management - building and maintaining strong, positive connections with clients, partners, and stakeholders to foster trust and collaboration.
- Sales of products and services to clients.
- Problem Solving - this involves identifying challenges and developing effective strategies to overcome them successfully.
- A strategic mindset with the ability to think critically and plan effectively for the long-term.
Qualifications
Experience
- Strong knowledge and experience in wealth management, commercial, or business banking.
- Strong relationship management and business development skills with business owners, promoters, and key decision-makers.
- Good understanding of wealth products, cash management, and working capital solutions.
- Strong market awareness, commercial acumen, and ability to identify sector-specific opportunities and risks.
- Ability to work in a flexible and agile way in a fast-paced, performance-driven environment.
- Preference for candidates with investment banking experience, particularly in structuring, advisory, capital raising, or complex deal execution.
- Ability to operate effectively in an international environment and collaborate across product and coverage teams.
- Maintains a high standard of personal conduct and consistently demonstrates the bank’s valued behaviours.
Preferred Candidate Profile
- Proven track record in originating, managing, and growing business banking client relationships.
- Strong commercial instinct with the ability to identify client needs and translate them into relevant banking and wealth solutions.
- Strong relationship management experience with the ability to identify wealth management opportunities for business owners, including succession planning, family business continuity, and intergenerational wealth conversations, will be highly valued.
- Experience in wealth management serving corporate clients and family businesses, with strong capability in advisory, relationship management, and identifying holistic wealth solutions.
- Ability to balance revenue delivery, compliance discipline, and strong client experience.
- Confident communicator with the credibility to engage business owners, senior decision-makers, and internal stakeholders effectively.
Certifications / Qualifications:
- Relevant degree in Business, Finance, Economics, Banking, or a related field
- Professional qualifications in Chartered Institute for Securities and Investment Part 1 & 2 Certification will be an added advantage
- Grow the number of active business banking clients and deepen share of wallet across the portfolio.
- Increase wealth product penetration per client by identifying cross-sell opportunities across core business banking solutions.
- Deliver revenue growth while maintaining portfolio quality, disciplined credit standards, and strong risk-adjusted returns.
- Adhere to the bank’s operational risk, compliance, and credit governance processes.
- Provide outstanding client experience through responsive service, informed advice, and proactive portfolio management.
- Build and manage a robust client pipeline, follow up leads, structure opportunities, complete call reports, and convert business efficiently.
- Develop long-term relationships with business owners and decision-makers by understanding their funding, transaction banking, expansion, and risk management needs, and by delivering appropriate solutions.
- Keep abreast of market trends, sector developments, and product capabilities to identify opportunities and provide relevant insights to business banking clients.
- Partner closely with the Wealth team to originate, convert, and grow business-owner opportunities across wealth products, with a focus on driving referrals, increasing wallet share, and unlocking succession planning and family business continuity opportunities.
- Customer focus and Service excellence
- Actively collaborates with team members and stakeholders to achieve common goals.
- Decision Quality - well-informed and thoughtful decision-making processes.
- Relationship Management - building and maintaining strong, positive connections with clients, partners, and stakeholders to foster trust and collaboration.
- Sales of products and services to clients.
- Problem Solving - this involves identifying challenges and developing effective strategies to overcome them successfully.
- A strategic mindset with the ability to think critically and plan effectively for the long-term.
- Strong knowledge and experience in wealth management, commercial, or business banking.
- Strong relationship management and business development skills with business owners, promoters, and key decision-makers.
- Good understanding of wealth products, cash management, and working capital solutions.
- Strong market awareness, commercial acumen, and ability to identify sector-specific opportunities and risks.
- Ability to work in a flexible and agile way in a fast-paced, performance-driven environment.
- Preference for candidates with investment banking experience, particularly in structuring, advisory, capital raising, or complex deal execution.
- Ability to operate effectively in an international environment and collaborate across product and coverage teams.
- Maintains a high standard of personal conduct and consistently demonstrates the bank’s valued behaviours.
- Proven track record in originating, managing, and growing business banking client relationships.
- Strong commercial instinct with the ability to identify client needs and translate them into relevant banking and wealth solutions.
- Strong relationship management experience with the ability to identify wealth management opportunities for business owners, including succession planning, family business continuity, and intergenerational wealth conversations, will be highly valued.
- Experience in wealth management serving corporate clients and family businesses, with strong capability in advisory, relationship management, and identifying holistic wealth solutions.
- Ability to balance revenue delivery, compliance discipline, and strong client experience.
- Confident communicator with the credibility to engage business owners, senior decision-makers, and internal stakeholders effectively.
- Relevant degree in Business, Finance, Economics, Banking, or a related field
- Professional qualifications in Chartered Institute for Securities and Investment Part 1 & 2 Certification will be an added advantage
JOB-6acf480f76d7f
Vacancy title:
Relationship Manager, SME Banking
[Type: FULL_TIME, Industry: Banking, Category: Management, Accounting & Finance, Business Operations, Sales & Retail]
Jobs at:
Standard Chartered Bank Kenya
Deadline of this Job:
Sunday, October 25 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Wednesday, October 14 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Background
Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya.
Job Summary
The role holder will be responsible for establishing and maintaining strong Business banking client relationships that translate into sustainable revenue, portfolio growth, and risk-adjusted returns for the bank through acquisition, retention, and deepening of business banking relationships.
Key Responsibilities
- Grow the number of active business banking clients and deepen share of wallet across the portfolio.
- Increase wealth product penetration per client by identifying cross-sell opportunities across core business banking solutions.
- Deliver revenue growth while maintaining portfolio quality, disciplined credit standards, and strong risk-adjusted returns.
- Adhere to the bank’s operational risk, compliance, and credit governance processes.
- Provide outstanding client experience through responsive service, informed advice, and proactive portfolio management.
- Build and manage a robust client pipeline, follow up leads, structure opportunities, complete call reports, and convert business efficiently.
- Develop long-term relationships with business owners and decision-makers by understanding their funding, transaction banking, expansion, and risk management needs, and by delivering appropriate solutions.
- Keep abreast of market trends, sector developments, and product capabilities to identify opportunities and provide relevant insights to business banking clients.
- Partner closely with the Wealth team to originate, convert, and grow business-owner opportunities across wealth products, with a focus on driving referrals, increasing wallet share, and unlocking succession planning and family business continuity opportunities.
Skills and Experience
Must-have Skills
- Customer focus and Service excellence
- Actively collaborates with team members and stakeholders to achieve common goals.
- Decision Quality - well-informed and thoughtful decision-making processes.
Other Skills
- Relationship Management - building and maintaining strong, positive connections with clients, partners, and stakeholders to foster trust and collaboration.
- Sales of products and services to clients.
- Problem Solving - this involves identifying challenges and developing effective strategies to overcome them successfully.
- A strategic mindset with the ability to think critically and plan effectively for the long-term.
Qualifications
Experience
- Strong knowledge and experience in wealth management, commercial, or business banking.
- Strong relationship management and business development skills with business owners, promoters, and key decision-makers.
- Good understanding of wealth products, cash management, and working capital solutions.
- Strong market awareness, commercial acumen, and ability to identify sector-specific opportunities and risks.
- Ability to work in a flexible and agile way in a fast-paced, performance-driven environment.
- Preference for candidates with investment banking experience, particularly in structuring, advisory, capital raising, or complex deal execution.
- Ability to operate effectively in an international environment and collaborate across product and coverage teams.
- Maintains a high standard of personal conduct and consistently demonstrates the bank’s valued behaviours.
Preferred Candidate Profile
- Proven track record in originating, managing, and growing business banking client relationships.
- Strong commercial instinct with the ability to identify client needs and translate them into relevant banking and wealth solutions.
- Strong relationship management experience with the ability to identify wealth management opportunities for business owners, including succession planning, family business continuity, and intergenerational wealth conversations, will be highly valued.
- Experience in wealth management serving corporate clients and family businesses, with strong capability in advisory, relationship management, and identifying holistic wealth solutions.
- Ability to balance revenue delivery, compliance discipline, and strong client experience.
- Confident communicator with the credibility to engage business owners, senior decision-makers, and internal stakeholders effectively.
Certifications / Qualifications:
- Relevant degree in Business, Finance, Economics, Banking, or a related field
- Professional qualifications in Chartered Institute for Securities and Investment Part 1 & 2 Certification will be an added advantage
Work Hours: 8
Experience in Months: 12
Level of Education: professional certificate
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