Vacancy title:
Restaurant Supervisor

[Type: FULL_TIME, Industry: Information Technology, Category: Restaurant & Hospitality, Customer Service, Management, Cleaning & Facilities, Manufacturing & Warehouse]

Jobs at:
Private Company

Deadline of this Job:
Thursday, August 6 2026

Duty Station:
Ruiru | kenya

Summary
Date Posted: Wednesday, August 5 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Job Summary

The Restaurant Supervisor is responsible for overseeing daily restaurant operations, supervising service staff, maintaining high service standards, and ensuring guests receive an outstanding dining experience. The role also supports operational efficiency, staff performance, and compliance with health and safety regulations.

Key Responsibilities

Restaurant Operations

• Supervise daily restaurant operations and service delivery.
• Coordinate opening and closing procedures.
• Monitor cleanliness and presentation of dining areas.
• Ensure compliance with restaurant policies and service standards.

Team Leadership

• Supervise, coach, and motivate restaurant staff.
• Allocate daily responsibilities and monitor employee performance.
• Conduct staff briefings and support training initiatives.

Customer Service

• Ensure guests receive prompt, courteous, and professional service.
• Handle customer feedback and resolve complaints effectively.
• Monitor service quality and implement continuous improvements.

Health, Safety & Compliance

• Ensure compliance with food safety, hygiene, and occupational health regulations.
• Monitor inventory usage and report operational requirements.
• Prepare operational reports and support management in achieving business objectives.

Minimum Qualifications

• Diploma or Degree in Hospitality Management, Food & Beverage Management, or a related field.

Experience

• Minimum of 3 years' supervisory experience in a restaurant, hotel, or hospitality environment.

Core Competencies

• Leadership and people management.
• Customer service excellence.
• Communication and interpersonal skills.
• Problem-solving and decision-making.
• Organizational and time management skills.
• Ability to work effectively in a fast-paced environment.

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

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