Hotpoint Appliances Ltd was established in 1984. Its first store was located in the Sarit Centre shopping mall in Nairobi. In late 1990s Hotpoint was awarded the Sole Distributorship Agency for LG Electronics. Later on, it went on to acquire agencies for other global brands including Ariston, Westpoint and Kenwood. The company quickly expanded its operati...

Job Purpose

To oversee the day-to-day coordination of retail projects, facilities maintenance activities, and technical operations across all retail outlets.

The role ensures that maintenance works,repairs, surveys, andsmall refurbishment projects are executed efficiently and according to company standards, while supporting the Retail Project Manager in the execution of major retail projects including new showroom setups and large-scale renovations.

Job Responsibility and Accountability

• Coordinate day-to-day activities for retail projects, including minor refurbishments, upgrades and maintenance works.
• Assist in coordinating major projects such as new showroom setups and major renovations.
• Track project timelines and ensure contractors and internal teamsadhere to agreedschedules.
• Follow up with contractors and service providers to ensure timelycompletion of assigned tasks.
• Maintain documentation of project progress and provide regular updates to the Retail ProjectManager.
• Oversee maintenance andrepair works acrossall retail outlets to ensure storesare maintained to company standards.
• Ensure prompt resolution of maintenance issuesreported by retailteams.
• Monitor the performance and quality of external serviceproviders and contractors.
• Liaise with internal teams to coordinate showroom upgrades, branding works, and displaychanges.
• Coordinate installation activities and ensure compliance with Hotpoint technical and safety standards.
• Ensure all retailoutlets maintain operational readiness in termsof infrastructure, equipment and displays.
• Prepare periodic operational reports summarizing maintenance status, ongoing projects, and outstanding issues.
• Identify opportunities to improve maintenance processes, project coordination and operational efficiency.
• Support implementation of standardization acrossretail outlets including display layouts and facilities standards.
• Promote cost-effective solutions while maintaining high standards of workmanship and safety.
• Maintain strong working relationships with internal teams, contractors, and service providers.
• Ensure adherence to company Environmental, Quality and Safety policies.
• Perform any otherduties assigned by the Retail Project Manager.

Qualification

Degree in Engineering, Construction Management, Facilities Management or related field.

Experience

• Minimum 3 years’ experience in project coordination, facilities management, construction supervision or a related technical field.
• Experience supervising contractors and coordinating maintenance activities.
• Experience working in retail, construction, or facilities environments is an added advantage

• Coordinate day-to-day activities for retail projects, including minor refurbishments, upgrades and maintenance works.
• Assist in coordinating major projects such as new showroom setups and major renovations.
• Track project timelines and ensure contractors and internal teamsadhere to agreedschedules.
• Follow up with contractors and service providers to ensure timelycompletion of assigned tasks.
• Maintain documentation of project progress and provide regular updates to the Retail ProjectManager.
• Oversee maintenance andrepair works acrossall retail outlets to ensure storesare maintained to company standards.
• Ensure prompt resolution of maintenance issuesreported by retailteams.
• Monitor the performance and quality of external serviceproviders and contractors.
• Liaise with internal teams to coordinate showroom upgrades, branding works, and displaychanges.
• Coordinate installation activities and ensure compliance with Hotpoint technical and safety standards.
• Ensure all retailoutlets maintain operational readiness in termsof infrastructure, equipment and displays.
• Prepare periodic operational reports summarizing maintenance status, ongoing projects, and outstanding issues.
• Identify opportunities to improve maintenance processes, project coordination and operational efficiency.
• Support implementation of standardization acrossretail outlets including display layouts and facilities standards.
• Promote cost-effective solutions while maintaining high standards of workmanship and safety.
• Maintain strong working relationships with internal teams, contractors, and service providers.
• Ensure adherence to company Environmental, Quality and Safety policies.
• Perform any otherduties assigned by the Retail Project Manager.

• Degree in Engineering, Construction Management, Facilities Management or related field.
• Minimum 3 years’ experience in project coordination, facilities management, construction supervision or a related technical field.
• Experience supervising contractors and coordinating maintenance activities.
• Experience working in retail, construction, or facilities environments is an added advantage