About Us

Excellence Arete is a professional human resource consultancy delivering tailored people management solutions that enable organizations to perform at their best. We combine strategic thinking, data-driven insight, and practical HR expertise to help businesses build efficient, compliant, and high-performing workforces.

Role Context

We are seeking dynamic and results-oriented Sales Account Managers to join our team. This role is crucial in expanding our client base and driving revenue growth for our ultra-luxury beachfront hotel client in Mombasa. You will be responsible for managing client relationships, identifying new business opportunities, and ensuring client satisfaction.

Responsibilities

• Develop and implement strategic sales plans to achieve corporate goals.
• Manage and grow a portfolio of existing client accounts.
• Identify and pursue new business opportunities within the luxury hospitality sector.
• Build and maintain strong, long-lasting customer relationships.
• Negotiate contracts and close agreements with clients.
• Prepare and present sales reports and forecasts.

Qualifications

• Proven sales experience, preferably in the luxury hospitality or HR solutions industry.
• Demonstrable ability to communicate, present, and influence credibly and effectively at all levels of the organization.
• Excellent listening, negotiation, and presentation skills.
• Ability to manage multiple projects simultaneously.
• Bachelor's degree in Business Administration, Sales, or relevant field.

Experience Needed

Minimum of 3 years of experience in sales account management.

• Develop and implement strategic sales plans to achieve corporate goals.
• Manage and grow a portfolio of existing client accounts.
• Identify and pursue new business opportunities within the luxury hospitality sector.
• Build and maintain strong, long-lasting customer relationships.
• Negotiate contracts and close agreements with clients.
• Prepare and present sales reports and forecasts.

• Sales
• Account Management
• Client Relationship Management
• Negotiation
• Presentation
• Communication
• Strategic Planning

• Proven sales experience, preferably in the luxury hospitality or HR solutions industry.
• Demonstrable ability to communicate, present, and influence credibly and effectively at all levels of the organization.
• Excellent listening, negotiation, and presentation skills.
• Ability to manage multiple projects simultaneously.
• Bachelor's degree in Business Administration, Sales, or relevant field.