Vacancy title:
Sales Agent

[Type: FULL_TIME, Industry: Transportation, Distribution, and Logistics, Category: Transportation & Logistics]

Jobs at:
Turkish Airlines

Deadline of this Job:
Wednesday, October 29 2025

Duty Station:
Kenya | Nairobi | Kenya

Summary
Date Posted: Wednesday, October 15 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Description:

• With a warm and friendly demeanor, you will handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations (Check-in, Manifest preparation) services.
• Your responsibilities will include calculating fares, arranging routes based on passenger requests, providing schedule and fare information, and ensuring seamless coordination throughout the passenger journey. You'll handle reservation/booking requests with efficiency and issue tickets for both domestic and international flights. Additionally, you'll handle processes such as Endorsement, Rerouting, and the return of tickets.
• To support effective management, you'll report and register operational income, cost, financing, and financial statistical information in relevant IT systems like SAP, ERP, and DOP.

Desired Skills & Experience:

• Bachelor's degree or at least high school graduation.
• Permanent residence permit in the respective country (the company does not provide or assist with work permits).
• Minimum of 1 year experience in civil aviation or tourism.
• The ability to thrive in high-pressure situations.
• Excellent command of English and proficiency in local language(s).
• Availability to work in shifts, including overnight shifts.
• A team player who can also work independently when needed.
• Ability to multitask effectively and handle multiple tasks simultaneously.
• Good knowledge and experience with a major Computer Reservations System (Troya or Quickes experience is a plus).
• Strong oral and written communication skills.
• Demonstrated a sense of responsibility and the ability to make accurate and effective decisions.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

To all those qualified and interested in applying for this position, CLICK HERE to apply 

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