Company Description

"Why work for Accor?

Guided by our purpose “Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.” we empower every team member to bring their passion and creativity to life.

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

The Sales Manager will be responsible for developing and executing sales strategies for the business segment. The primary goal is to maximize occupancy, revenue, and partnerships, ensuring long-term relationships and high levels of client satisfaction. This role requires a strategic approach to identify new business opportunities and maintain relationships with key accounts.

Sales Strategy and Planning:

Develop and implement a comprehensive sales strategy to drive occupancy and revenue from clients across all properties.

Identify and target potential markets, including multinationals, local businesses, and key industries.

Set and achieve sales targets, budgets, and forecasts in alignment with the hotel’s overall revenue goals.

Account Management:

Cultivate and maintain strong relationships with existing clients, ensuring high satisfaction levels and repeat business.

Negotiate contracts, rates, and agreements with clients in collaboration with the Revenue Management department.

Proactively address any client issues or concerns to maintain strong client partnerships.

Business Development:

Identify new business opportunities and proactively approach potential clients.

Work closely with the hotel’s team to develop packages, offers, and presentations that appeal to clients.

Attend networking events, industry forums, and trade shows to build relationships and generate new leads.

Reporting and Analysis:

Monitor and analyze sales performance, market trends, and competitor activities to identify growth opportunities.

Prepare detailed reports on sales activities, revenue performance, and market insights for the DOSM and hotel management.

Provide strategic recommendations for improving sales strategies to meet and exceed business objectives.

Collaboration with Marketing:

Collaborate with the marketing team to create promotional materials, campaigns, and presentations specifically for clients.

Assist in planning and executing events and promotional activities to drive awareness and engagement with accounts.

Qualifications

Qualifications:

Bachelor’s degree in Hospitality Management, Business Administration or a related field.

A minimum of 5 years of experience in sales within the hospitality industry.

Proven ability to achieve sales targets and drive revenue growth.

Strong negotiation, communication, and interpersonal skills.

Ability to work independently and manage multiple properties and priorities effectively.

Willingness to travel locally and internationally if required.

Proficiency in French language is an added advantage.

Key Competencies:

Strategic thinking and planning.

Business development and client acquisition.

Relationship management and customer focus.

Leadership and team collaboration.

Financial management and budgeting.

Marketing and promotional acumen.

Organizational and project management skills.

Excellent communication and presentation skills.

Additional Information

Your team and working environment:

At Accor, we are Heartists! Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists

Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

• Develop and implement a comprehensive sales strategy to drive occupancy and revenue from clients across all properties.
• Identify and target potential markets, including multinationals, local businesses, and key industries.
• Set and achieve sales targets, budgets, and forecasts in alignment with the hotel’s overall revenue goals.
• Cultivate and maintain strong relationships with existing clients, ensuring high satisfaction levels and repeat business.
• Negotiate contracts, rates, and agreements with clients in collaboration with the Revenue Management department.
• Proactively address any client issues or concerns to maintain strong client partnerships.
• Identify new business opportunities and proactively approach potential clients.
• Work closely with the hotel’s team to develop packages, offers, and presentations that appeal to clients.
• Attend networking events, industry forums, and trade shows to build relationships and generate new leads.
• Monitor and analyze sales performance, market trends, and competitor activities to identify growth opportunities.
• Prepare detailed reports on sales activities, revenue performance, and market insights for the DOSM and hotel management.
• Provide strategic recommendations for improving sales strategies to meet and exceed business objectives.
• Collaborate with the marketing team to create promotional materials, campaigns, and presentations specifically for clients.
• Assist in planning and executing events and promotional activities to drive awareness and engagement with accounts.

• Strategic thinking and planning.
• Business development and client acquisition.
• Relationship management and customer focus.
• Leadership and team collaboration.
• Financial management and budgeting.
• Marketing and promotional acumen.
• Organizational and project management skills.
• Excellent communication and presentation skills.

• Bachelor’s degree in Hospitality Management, Business Administration or a related field.
• A minimum of 5 years of experience in sales within the hospitality industry.
• Proven ability to achieve sales targets and drive revenue growth.
• Strong negotiation, communication, and interpersonal skills.
• Ability to work independently and manage multiple properties and priorities effectively.
• Willingness to travel locally and internationally if required.
• Proficiency in French language is an added advantage.