Background information about the job or company (e.g., role context, company overview)

We are African's Leading Experts in Plant Audits, Mechanical Support, Electrical Support, Industrial Automation & Remote Telesupport for companies in the Beverage Industry, Processing Industry & Packaging Industry. Our team comprises specialists Engineers with a background in mechatronics, mechanical and electrical engineering with expert knowledge on the subject of packaging and processing machinery.

Role Overview

The Sales Manager is responsible for driving sustainable revenue growth across the Synkron Group by developing new business, expanding existing client accounts, strengthening the sales pipeline, and improving the conversion of commercial opportunities across the Group's portfolio.

The role involves proactive market development across Synkron's industrial engineering and technical solutions, building strong client relationships, understanding client operational and technical requirements, and working closely with engineering, operations, projects, logistics, and OEM partners to develop commercially viable solutions.

The Sales Manager will also support the commercial growth of the Synkron Training Center by generating training opportunities, following up prospective learners and corporate clients, supporting learner and client onboarding, and developing long-term commercial partnerships. The role requires a commercially driven individual with strong business development, technical solution selling, strategic account management, and sales execution capabilities.

Responsibilities or duties

Sales Strategy & Revenue Growth

Develop and execute Synkron's sales plan in line with approved revenue objectives. Translate revenue targets into clear sales priorities, pipeline requirements, and account plans while identifying opportunities to increase recurring revenue through services, maintenance, spare parts, training, and long-term client relationships.

New Business Development & Market Expansion

Build and maintain a strong pipeline of qualified new-business opportunities. Proactively identify and engage prospective clients through direct outreach, referrals, networking, industry events, OEM relationships, and strategic partnerships. Develop opportunities from initial engagement through qualification, solution development, proposal, negotiation, and conversion.

Strategic Account Management & Client Growth

Develop and maintain strategic relationships with existing clients. Identify cross-selling, upselling, repeat-business, and account-growth opportunities across projects, equipment, services, spare parts, and training. Conduct regular account reviews and work with operational teams to ensure effective delivery of commercial commitments.

Technical Solution Selling

Understand Synkron's engineering, automation, and technical solutions and engage clients to understand their operational and technical requirements. Work with engineers, technical specialists, OEM partners, and project teams to develop appropriate solutions and value propositions.

Proposal, Tender & Commercial Management

Coordinate commercial proposals, quotations, tender responses, and client presentations. Ensure proposals address client requirements, scope, deliverables, timelines, and commercial terms. Support negotiations, coordinate internal approvals, monitor submission deadlines, and ensure successful handover of won opportunities.

Pipeline, CRM & Sales Performance Management

Maintain accurate and up-to-date sales pipeline information within the approved CRM. Track opportunity values, stages, probabilities, closure dates, and next actions. Conduct regular pipeline reviews and prepare weekly, monthly, and quarterly sales forecasts and reports.

OEM, Partner & Channel Development

Build productive commercial relationships with OEMs and technology partners. Identify joint opportunities, coordinate client engagements and demonstrations, leverage partner relationships for lead generation, and support joint go-to-market initiatives.

Services, Spare Parts & Recurring Revenue Growth

Develop opportunities for preventive and corrective maintenance, technical support, system upgrades, spare parts, service agreements, and other recurring commercial arrangements. Work with technical teams to convert recurring client needs into structured commercial solutions.

Training Center Sales & Learner Onboarding Support

Drive commercial growth of Synkron Training Center programs among corporate and individual learners. Generate corporate training opportunities, follow up enquiries and prospective learners, support clients through available training pathways, and identify opportunities for repeat training and additional enrolments.

Cross-Functional Commercial Coordination

Collaborate with Engineering, Operations, Projects, Logistics, Procurement, Finance, Marketing, and regional teams to ensure commercially viable and deliverable solutions. Provide visibility of upcoming opportunities, support effective handovers, and share market and client feedback to inform product and service development.

Qualifications or requirements (e.g., education, skills)

Education Requirements

Bachelor's degree in Engineering, Business, Commerce, Marketing, Sales, or a related field.

An Engineering or technical qualification combined with strong commercial experience is highly advantageous.

A postgraduate qualification in Business Administration, Sales, Marketing, or a related field is an added advantage.

Relevant professional sales, key account management, or commercial certifications are desirable.

OEM or industrial technology certifications are an added advantage.

Experience needed

Minimum of 5–7 years' progressive experience in B2B sales, business development, key account management, or technical sales.

Demonstrated track record of achieving significant revenue and sales targets.

Experience selling industrial, engineering, automation, manufacturing, technology, or other complex B2B solutions is strongly preferred.

Proven experience developing new business and managing enterprise or strategic client relationships.

Demonstrated experience managing substantial opportunity pipelines and complex sales cycles.

Experience developing proposals, tenders, quotations, and managing commercial negotiations.

Experience working collaboratively with engineering or technical teams to develop client solutions.

Experience with OEM relationships, industrial equipment, automation, technical services, or spare parts is highly advantageous.

Experience within African industrial and manufacturing markets is advantageous.

Experience selling training, certification, or professional development solutions is an added advantage.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us

• Develop and execute Synkron's sales plan in line with approved revenue objectives. Translate revenue targets into clear sales priorities, pipeline requirements, and account plans while identifying opportunities to increase recurring revenue through services, maintenance, spare parts, training, and long-term client relationships.
• Build and maintain a strong pipeline of qualified new-business opportunities. Proactively identify and engage prospective clients through direct outreach, referrals, networking, industry events, OEM relationships, and strategic partnerships. Develop opportunities from initial engagement through qualification, solution development, proposal, negotiation, and conversion.
• Develop and maintain strategic relationships with existing clients. Identify cross-selling, upselling, repeat-business, and account-growth opportunities across projects, equipment, services, spare parts, and training. Conduct regular account reviews and work with operational teams to ensure effective delivery of commercial commitments.
• Understand Synkron's engineering, automation, and technical solutions and engage clients to understand their operational and technical requirements. Work with engineers, technical specialists, OEM partners, and project teams to develop appropriate solutions and value propositions.
• Coordinate commercial proposals, quotations, tender responses, and client presentations. Ensure proposals address client requirements, scope, deliverables, timelines, and commercial terms. Support negotiations, coordinate internal approvals, monitor submission deadlines, and ensure successful handover of won opportunities.
• Maintain accurate and up-to-date sales pipeline information within the approved CRM. Track opportunity values, stages, probabilities, closure dates, and next actions. Conduct regular pipeline reviews and prepare weekly, monthly, and quarterly sales forecasts and reports.
• Build productive commercial relationships with OEMs and technology partners. Identify joint opportunities, coordinate client engagements and demonstrations, leverage partner relationships for lead generation, and support joint go-to-market initiatives.
• Develop opportunities for preventive and corrective maintenance, technical support, system upgrades, spare parts, service agreements, and other recurring commercial arrangements. Work with technical teams to convert recurring client needs into structured commercial solutions.
• Drive commercial growth of Synkron Training Center programs among corporate and individual learners. Generate corporate training opportunities, follow up enquiries and prospective learners, support clients through available training pathways, and identify opportunities for repeat training and additional enrolments.
• Collaborate with Engineering, Operations, Projects, Logistics, Procurement, Finance, Marketing, and regional teams to ensure commercially viable and deliverable solutions. Provide visibility of upcoming opportunities, support effective handovers, and share market and client feedback to inform product and service development.

• Bachelor's degree in Engineering, Business, Commerce, Marketing, Sales, or a related field.
• An Engineering or technical qualification combined with strong commercial experience is highly advantageous.
• A postgraduate qualification in Business Administration, Sales, Marketing, or a related field is an added advantage.
• Relevant professional sales, key account management, or commercial certifications are desirable.
• OEM or industrial technology certifications are an added advantage.