What We Need

1+ year of experience as a Scheduler / Scheduling Coordinator.

Experience coordinating caregivers and managing daily schedules.

Ability to handle high‑volume calls, resolve issues quickly, and multitask effectively.

Strong administrative background: verifying timesheets, updating records, supporting payroll.

Advanced English: professional communication + accurate documentation.

Tech skills: CRM systems, ClearCare (or similar), Google Sheets, Microsoft Office.

Strong decision‑making in a fast‑paced environment.

Ability to manage stress and maintain professionalism.

Experience supporting recruiting tasks (interviews, screening, onboarding).

Ability to take on on‑call shifts when required.

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Key Responsibilities

Answer calls and provide professional, friendly assistance.

Serve as liaison between caregivers, clients, and the Office Manager.

Receive and process referrals accurately.

Schedule and coordinate daily caregiver assignments.

Verify timesheets, update telephony records, and support payroll activities.

Maintain complete and updated caregiver personnel files in ClearCare.

Support general office tasks and administrative duties.

Assist with recruiting: interviewing, screening, scheduling, onboarding.

Handle on‑call duties as needed.

Maintain professionalism while multitasking under pressure.

Education & Experience

High school diploma or equivalent.

Ideally 2+ years of administrative or office experience.

SCHEDULER EXPERIENCE

Basic knowledge of medical terminology (preferred).

Strong communication and interpersonal skills.

Ability to work independently with sound judgment.

Strong organizational and multitasking abilities.

Fluent English: reading, writing, and speaking.

• Answer calls and provide professional, friendly assistance.
• Serve as liaison between caregivers, clients, and the Office Manager.
• Receive and process referrals accurately.
• Schedule and coordinate daily caregiver assignments.
• Verify timesheets, update telephony records, and support payroll activities.
• Maintain complete and updated caregiver personnel files in ClearCare.
• Support general office tasks and administrative duties.
• Assist with recruiting: interviewing, screening, scheduling, onboarding.
• Handle on‑call duties as needed.
• Maintain professionalism while multitasking under pressure.

• Ability to handle high‑volume calls, resolve issues quickly, and multitask effectively.
• Strong administrative background
• Advanced English: professional communication + accurate documentation.
• CRM systems, ClearCare (or similar), Google Sheets, Microsoft Office.
• Strong decision‑making in a fast‑paced environment.
• Ability to manage stress and maintain professionalism.
• Strong communication and interpersonal skills.
• Ability to work independently with sound judgment.
• Strong organizational and multitasking abilities.
• Fluent English: reading, writing, and speaking.

• High school diploma or equivalent.
• Ideally 2+ years of administrative or office experience.
• Basic knowledge of medical terminology (preferred).