Background information about the job or company (e.g., role context, company overview)

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University's Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Our Vision of Aga Khan University Ho...

Responsibilities or duties

• Reconcile corporate client accounts on monthly basis (two major accounts every month).
• Collect, verify and sort NHIF claims on daily basis as per NHIF requirements.
• Pass on journal vouchers for claims in the wrong account; deposits not netting off; and collection of errors.
• Process all pending claims/returns for the week on every Monday & 3rd of every month for the previous month.
• Generate report after daily NHIF claim/invoice dispatch and forward downloads for main account to Team leaders on daily basis.
• Liaise with Dispatch team and team Leaders to ensure that all invoices have been dispatched and received by corporate on weekly basis.
• Ensure accurate and complete NHIF claims with accompanying attachments are dispatched in a timely manner.
• Organize and hold meetings with Dispatch team to discuss the invoice status of respective corporate in the dispatch reports.
• Maintain confidentiality and safe custody of the Internal and External clients’ documents.
• Participate in preparation of service audits to enable the department to achieve its quality objective.
• Maintain all the records, correspondence for NHIF claim attachments, and corporate reconciliation.
• Perform any other duties as may be requested by the Supervisor.

Qualifications or requirements (e.g., education, skills)

Bachelor of Commerce/ CPA II or equivalent

KCSE Mean Grade C minimum or equivalent

Experience needed

A minimum 2 years’ relevant experience in a busy accounting/credit management department

• Reconcile corporate client accounts on monthly basis (two major accounts every month).
• Collect, verify and sort NHIF claims on daily basis as per NHIF requirements.
• Pass on journal vouchers for claims in the wrong account; deposits not netting off; and collection of errors.
• Process all pending claims/returns for the week on every Monday & 3rd of every month for the previous month.
• Generate report after daily NHIF claim/invoice dispatch and forward downloads for main account to Team leaders on daily basis.
• Liaise with Dispatch team and team Leaders to ensure that all invoices have been dispatched and received by corporate on weekly basis.
• Ensure accurate and complete NHIF claims with accompanying attachments are dispatched in a timely manner.
• Organize and hold meetings with Dispatch team to discuss the invoice status of respective corporate in the dispatch reports.
• Maintain confidentiality and safe custody of the Internal and External clients’ documents.
• Participate in preparation of service audits to enable the department to achieve its quality objective.
• Maintain all the records, correspondence for NHIF claim attachments, and corporate reconciliation.
• Perform any other duties as may be requested by the Supervisor.

• Excellent interpersonal, communication, organizational and customer service skills
• Excellent communication skills both written and oral.
• Good interpersonal skills: Ability to build relationships among team members.
• Ability to work under pressure and meet stringent deadlines.
• Physically fit and able to sit for long hours.
• Accuracy & efficiency in handling demanding work load.
• Knowledgeable and can perform routine/non routine assignments.
• Professional grooming and self-presentation

• Bachelor of Commerce/ CPA II or equivalent
• KCSE Mean Grade C minimum or equivalent