DIB Bank Kenya Limited (DIBBKE), is a fully owned subsidiary of Dubai Islamic Bank PJSC (AE) - a pioneering institution that has combined the best of traditional, Shariah values with technology and innovation that characterize the best of modern banking.

Senior Dealer Foreign Exchange Sales

Job Purpose

Oversee the execution of the agreed Forex sales strategy covering customers across all segments and drive the Forex sales business to meet set targets, which includes income target, growth of client portfolios, management of margins and volumes as per the Bank’s policy, guidelines and limits.

This role is primarily responsible for proactively meeting clients’ foreign exchange needs with existing forex products, including structuring solutions to both existing and potential clients to maximize income from forex solution sales.

Key Responsibilities

Drive the agreed forex sales strategies for existing and potential clients across the various segments in line with Bank policies. Ensure regular interaction with clients, quote competitive rates and ensure 90% retention of existing clients and attract new ones for repeat business as per the Bank’s clients acquisition strategy. Drive Treasury strategy towards margins and volumes management for various client segments and carry out periodical business analysis to ensure sustained profitability and growth of business. Take a leading role in gathering and dissemination of market information and any business intelligence to both internal and external clients to proactively increase business and add value to clients’ dealings with the Bank. Proactively surpasses customers’ expectations, which should result in repeat business.

Track performance daily, monitor the booking of forex transactions into the Bank’s core banking system to ensure accuracy of the daily performance report for the sales unit, and monitor any trends or improvements needed with the Treasury team. Work closely with the Treasury back office and Finance departments to ensure accuracy of the MIS reports, that includes client’s data, business segments and use the same to proactively drive the Forex sales business.

Drive Segmented FX sales and provide custom-made solutions to specific clients in the various segments.

Make use of Telephone and physical customer calls to enable sales stimulation. In liaison with other teams in the Bank, drive the marketing plans for Treasury business and ensure feedback received from clients is used internally to drive improvement as well as improvement of client loyalty due to better services.

Ensure constant liaison with other business units, arrange regular training on Treasury products, arrange joint business visits to the existing and potential clients, and grow business.

Ensure adherence to regulatory requirements daily. The Job Holder Will Interact with:

Risk Management and Finance: For adherence to risk management guidelines and the development of a daily performance dashboard and other reports.

Branches: To drive FX business through the branch network. Treasurer and other units within Treasury: For guidance and day-to-day coordination of treasury business.

Customers: For developing and maintaining profitable relationships Regulators: For regulatory reporting, market developments, and improved relationships Inter-bank players: Build and maintain relationships for better prices, increased Treasury business and profitability.

Job Specification

Education

University graduate preferably in Mathematics, Economics or Business related.

Training / Skills

Conversant with MS Office, Financial Calculations and projections and ACI Dealing certification. Good presentation and negotiation skills.

Work Experience

Minimum 7 years in a busy Treasury department of which 4 years and above should be in FX Sales Management role.

Competencies

Fully conversant with Reuters, Bloomberg and other financial systems; Central Bank guidelines; ALCO, Credit and Market Risk policies; reconciliation, and marketing skills. Understanding of Sharia’s principles and guidelines will be an added advantage

• Drive the agreed forex sales strategies for existing and potential clients across the various segments in line with Bank policies.
• Ensure regular interaction with clients, quote competitive rates and ensure 90% retention of existing clients and attract new ones for repeat business as per the Bank’s clients acquisition strategy.
• Drive Treasury strategy towards margins and volumes management for various client segments and carry out periodical business analysis to ensure sustained profitability and growth of business.
• Take a leading role in gathering and dissemination of market information and any business intelligence to both internal and external clients to proactively increase business and add value to clients’ dealings with the Bank.
• Proactively surpasses customers’ expectations, which should result in repeat business.
• Track performance daily, monitor the booking of forex transactions into the Bank’s core banking system to ensure accuracy of the daily performance report for the sales unit, and monitor any trends or improvements needed with the Treasury team.
• Work closely with the Treasury back office and Finance departments to ensure accuracy of the MIS reports, that includes client’s data, business segments and use the same to proactively drive the Forex sales business.
• Drive Segmented FX sales and provide custom-made solutions to specific clients in the various segments.
• Make use of Telephone and physical customer calls to enable sales stimulation.
• In liaison with other teams in the Bank, drive the marketing plans for Treasury business and ensure feedback received from clients is used internally to drive improvement as well as improvement of client loyalty due to better services.
• Ensure constant liaison with other business units, arrange regular training on Treasury products, arrange joint business visits to the existing and potential clients, and grow business.
• Ensure adherence to regulatory requirements daily.

• MS Office
• Financial Calculations and projections
• ACI Dealing certification
• Good presentation skills
• Negotiation skills
• Reuters
• Bloomberg
• Central Bank guidelines
• ALCO
• Credit and Market Risk policies
• Reconciliation skills
• Marketing skills

• University graduate preferably in Mathematics, Economics or Business related.
• ACI Dealing certification
• Fully conversant with Reuters, Bloomberg and other financial systems
• Understanding of Sharia’s principles and guidelines will be an added advantage