Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...

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Senior Employee Relations Manager

Job Type

Full Time

Qualification

BA/BSc/HND , MBA/MSc/MA , Professional Certificate

Experience

7 years

Location

Nairobi

Job Field

Human Resources / HR

Key Responsibilities:

• Formulates input to the Employee Relations and Wellness HR Strategy relating to own HR Area.
• Implements the Group HR Policies, procedures and processes relating to own HR area (refer to the Policy Execution Matrix) and provides staff and line management with guidance on matters arising thereof.
• Advise on complex employee matters, including disciplinary processes, grievances, investigations, and dispute resolution, while safeguarding the organization against legal and reputational risk.
• In liaison with the Forensic Department and or other concerned Departments, line management and staff, investigate or coordinate the investigation of staff cases relating disciplinary and grievance matters and see to their conclusion and or determination.
• Manage staff separation procedures and communication, ensuring that internal policies and related statutory requirements are observed/fulfilled.
• Internally manage law suits filed against the Bank involving former staff; includes liaising with the internal legal department for technical legal advice/guidance, collating appropriate case documentation and evidence, contacting witnesses to corroborate the organization’s legal position.
• Manages and Maintains relationships with INTERNAL/EXTERNAL customers/ stakeholders /suppliers relating to own HR Area: Heads of HR Departments, Survey Consultants, Trade Unions/Committees, Medical, Wellness and Industry bodies (e.g. Kenya Bankers Association, Federation of Kenya Employers), Lawyers, Functional Directors, Heads of Departments, Branch Managers, staff and line managers,
• Prepare substantive management papers, reports, recommendations, opinions, briefs, presentations, proposals, meeting minutes relating to own HR area.
• Provides secretarial support for business and or staff committees, schemes, initiatives or forums relating to own HR Area. (Disciplinary and Grievance Handling Committees, Job Description Document Appeals Committees, Union/Management Meetings, Staff Visits and Engagement Forums).
• Maintain accurate and consistent data, records and statistics relating to own HR area.

Minimum Position Requirements

• Bachelor’s Degree from a recognized university (Required).
• Professional qualification in HR: (Certificate, Diploma, Higher Diploma, or Postgraduate Diploma in HR – general or specialized) (Required)
• Master’s Degree in Human Resource Management or a Business-related field (Added Advantage)
• Minimum of 7 years’ progressive experience in Human Resources or a related field
• Candidates must demonstrate strong, proven hands-on experience in the following mandatory areas:
  • Performance Management (Minimum 2 years)
  • Employee & Industrial Relations (Minimum 4 years)
  • Disciplinary & Grievance Handling (Minimum 4 years)
  • Labour Law (Minimum 4 years)
  • People Risk Management (Minimum 2 years)
  • People Management (Minimum 3 years)
  • Relationship Management (Minimum 4 years)

• Formulates input to the Employee Relations and Wellness HR Strategy relating to own HR Area.
• Implements the Group HR Policies, procedures and processes relating to own HR area (refer to the Policy Execution Matrix) and provides staff and line management with guidance on matters arising thereof.
• Advise on complex employee matters, including disciplinary processes, grievances, investigations, and dispute resolution, while safeguarding the organization against legal and reputational risk.
• In liaison with the Forensic Department and or other concerned Departments, line management and staff, investigate or coordinate the investigation of staff cases relating disciplinary and grievance matters and see to their conclusion and or determination.
• Manage staff separation procedures and communication, ensuring that internal policies and related statutory requirements are observed/fulfilled.
• Internally manage law suits filed against the Bank involving former staff; includes liaising with the internal legal department for technical legal advice/guidance, collating appropriate case documentation and evidence, contacting witnesses to corroborate the organization’s legal position.
• Manages and Maintains relationships with INTERNAL/EXTERNAL customers/ stakeholders /suppliers relating to own HR Area: Heads of HR Departments, Survey Consultants, Trade Unions/Committees, Medical, Wellness and Industry bodies (e.g. Kenya Bankers Association, Federation of Kenya Employers), Lawyers, Functional Directors, Heads of Departments, Branch Managers, staff and line managers,
• Prepare substantive management papers, reports, recommendations, opinions, briefs, presentations, proposals, meeting minutes relating to own HR area.
• Provides secretarial support for business and or staff committees, schemes, initiatives or forums relating to own HR Area. (Disciplinary and Grievance Handling Committees, Job Description Document Appeals Committees, Union/Management Meetings, Staff Visits and Engagement Forums).
• Maintain accurate and consistent data, records and statistics relating to own HR area.

• Performance Management
• Employee & Industrial Relations
• Disciplinary & Grievance Handling
• Labour Law
• People Risk Management
• People Management
• Relationship Management

• Bachelor’s Degree from a recognized university
• Professional qualification in HR: (Certificate, Diploma, Higher Diploma, or Postgraduate Diploma in HR – general or specialized)
• Master’s Degree in Human Resource Management or a Business-related field (Added Advantage)