Vacancy title:
Senior Housekeeping Supervisor

[Type: FULL_TIME, Industry: Professional Services, Category: Restaurant & Hospitality]

Jobs at:
Accor

Deadline of this Job:
Thursday, September 25 2025

Duty Station:
Kenya | Nairobi | Kenya

Summary
Date Posted: Thursday, September 11 2025, Base Salary: Not Disclosed

Similar Jobs in Kenya
Learn more about Accor
Accor jobs in Kenya

JOB DETAILS:

Key Responsibilities:

Operational Supervision:

• Supervise and coordinate the work of housekeeping attendants and team leaders.
• Conduct daily room and public area inspections to ensure quality standards are met.
• Ensure VIP rooms, long-stay guest preferences, and special requests are actioned and followed up.
• Handle any guest complaints or requests related to housekeeping promptly and professionally.
• Support linen and laundry operations in collaboration with relevant supervisors.

Team Management:

• Assist in training, mentoring, and motivating housekeeping staff to maintain high performance and morale.
• Participate in duty rosters, shift scheduling, and attendance management.
• Monitor team grooming and hygiene in line with brand standards.

Health, Safety & Sustainability:

• Ensure compliance with hygiene, safety, and sanitation standards (HACCP, fire safety, PPE usage, etc.).
• Report and follow up on any maintenance or safety issues.
• Support sustainability efforts (water-saving, energy usage, chemical safety).

Administrative Duties:

• Maintain daily reports, inventory logs, and inspection records.
• Monitor housekeeping supplies, equipment, and linen stock levels.
• Participate in departmental meetings and briefings.

Qualifications

• Diploma or Certificate in Housekeeping Operations or Hospitality Management.
• Minimum 3–5 years of housekeeping experience in a hotel or resort, with at least 1–2 years in a supervisory role.
• Experience with PMS systems (Opera, Fidelio) and housekeeping software preferred.
• Good knowledge of cleaning chemicals, tools, and modern housekeeping practices.

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure

All those interested. Click here to apply

All Jobs | QUICK ALERT SUBSCRIPTION