The Senior Manager, Partnerships exists to identify, develop, and manage strategic partnerships that drive business growth, expand market reach, and enhance value for the Retail Banking business. The partnerships include Government & Non-Governmental Organization, Public & Private Association, Development partners and Distributor/Retailers. The role is responsible for developing partnership strategies, executing initiatives, and managing relationships to deliver sustainable revenue and customer benefits.

Key Responsibilities; -

Partnership Strategy & Execution

Develop and implement partnership strategies aligned with Retail Banking objectives.

Identify, evaluate, and prioritize partnership opportunities that create business value.

Execute partnership initiatives to deliver measurable growth and customer impact.

Business Development & Growth

Drive acquisition of new customers and revenue streams through strategic alliances.

Negotiate and structure partnership agreements that optimize commercial and operational outcomes.

Monitor performance of partnerships and recommend improvements to maximize value.

Stakeholder & Relationship Management

Build and maintain strong relationships with key partners, institutions, and stakeholders.

Act as the primary liaison between the bank and its strategic partners.

Ensure seamless coordination across internal teams to deliver partnership commitments.

Innovation & Market Expansion

Leverage partnerships to introduce innovative solutions and expand into new markets.

Support the development of digital and lifestyle propositions through collaborations.

Track industry trends and competitor activities to identify emerging opportunities.

Risk & Compliance Management

Ensure all partnership activities comply with internal policies, contractual obligations, and regulatory requirements.

Proactively identify risks related to partnerships and develop mitigation strategies.

Monitor governance structures to safeguard the bank’s interests in external collaborations.

The Person

For the above position, the successful applicant should have the following:

Qualifications or requirements

Bachelor’s degree in business or any relevant degree.

Experience needed

10 years’ work experience, with at least:

10 years’ experience in Sales(essential).

8 years’ experience in Microfinance(essential).

7 years’ experience in Credit Appraisal(essential).

7 years’ experience Portfolio Management(essential).

10 years’ experience General banking(desired)

6 years’ experience in Product Development(desired)

6 years’ experience in Customer care/Relationship Management(essential).

5 years’ experience in People Management

7 years’ experience in Performance Management(essential).

Any other provided details

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

Qualified candidates with a disability are encouraged to apply.

Only short-listed candidates will be contacted.

• Develop and implement partnership strategies aligned with Retail Banking objectives.
• Identify, evaluate, and prioritize partnership opportunities that create business value.
• Execute partnership initiatives to deliver measurable growth and customer impact.
• Drive acquisition of new customers and revenue streams through strategic alliances.
• Negotiate and structure partnership agreements that optimize commercial and operational outcomes.
• Monitor performance of partnerships and recommend improvements to maximize value.
• Build and maintain strong relationships with key partners, institutions, and stakeholders.
• Act as the primary liaison between the bank and its strategic partners.
• Ensure seamless coordination across internal teams to deliver partnership commitments.
• Leverage partnerships to introduce innovative solutions and expand into new markets.
• Support the development of digital and lifestyle propositions through collaborations.
• Track industry trends and competitor activities to identify emerging opportunities.
• Ensure all partnership activities comply with internal policies, contractual obligations, and regulatory requirements.
• Proactively identify risks related to partnerships and develop mitigation strategies.
• Monitor governance structures to safeguard the bank’s interests in external collaborations.

• Sales
• Microfinance
• Credit Appraisal
• Portfolio Management
• General banking
• Product Development
• Customer care/Relationship Management
• People Management
• Performance Management

• Bachelor’s degree in business or any relevant degree.