Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...

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Senior Manager, Partnerships

Job Type

Full Time

Qualification

BA/BSc/HND

Experience

10 years

Location

Nairobi

Job Field

Banking , Sales / Marketing / Retail / Business Development

KEY RESPONSIBILITIES:

Partnership Strategy & Execution

• Develop and implement partnership strategies aligned with Retail Banking objectives.
• Identify, evaluate, and prioritize partnership opportunities that create business value.
• Execute partnership initiatives to deliver measurable growth and customer impact.

Business Development & Growth

• Drive acquisition of new customers and revenue streams through strategic alliances.
• Negotiate and structure partnership agreements that optimize commercial and operational outcomes.
• Monitor performance of partnerships and recommend improvements to maximize value.

Stakeholder & Relationship Management

• Build and maintain strong relationships with key partners, institutions, and stakeholders.
• Act as the primary liaison between the bank and its strategic partners.
• Ensure seamless coordination across internal teams to deliver partnership commitments.

Innovation & Market Expansion

• Leverage partnerships to introduce innovative solutions and expand into new markets.
• Support the development of digital and lifestyle propositions through collaborations.
• Track industry trends and competitor activities to identify emerging opportunities.

Risk & Compliance Management

• Ensure all partnership activities comply with internal policies, contractual obligations, and regulatory requirements.
• Proactively identify risks related to partnerships and develop mitigation strategies.
• Monitor governance structures to safeguard the bank’s interests in external collaborations.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

• Bachelor’s degree in business or any relevant degree.
• 10 years’ work experience, with at least:
• 10 years of experience in Sales (Essential)
• 8 years of experience in Microfinance (Essential)
• 7 years of experience in Credit Appraisal (Essential)
• 7 years of experience in Portfolio Management (Essential)
• 10 years of experience in General Banking (Desired)
• 6 years of experience in Product Development (Desired)
• 6 years of experience in Customer care/Relationship Management (Essential)
• 7 years of experience in People Management (Essential)
• 7 years of experience in Performance Management (Essential)
• 2 years of experience in Partnership Management (Desired)

• Develop and implement partnership strategies aligned with Retail Banking objectives.
• Identify, evaluate, and prioritize partnership opportunities that create business value.
• Execute partnership initiatives to deliver measurable growth and customer impact.
• Drive acquisition of new customers and revenue streams through strategic alliances.
• Negotiate and structure partnership agreements that optimize commercial and operational outcomes.
• Monitor performance of partnerships and recommend improvements to maximize value.
• Build and maintain strong relationships with key partners, institutions, and stakeholders.
• Act as the primary liaison between the bank and its strategic partners.
• Ensure seamless coordination across internal teams to deliver partnership commitments.
• Leverage partnerships to introduce innovative solutions and expand into new markets.
• Support the development of digital and lifestyle propositions through collaborations.
• Track industry trends and competitor activities to identify emerging opportunities.
• Ensure all partnership activities comply with internal policies, contractual obligations, and regulatory requirements.
• Proactively identify risks related to partnerships and develop mitigation strategies.
• Monitor governance structures to safeguard the bank’s interests in external collaborations.

• Partnership Strategy
• Business Development
• Relationship Management
• Negotiation
• Risk Management
• Compliance Management
• Product Development
• Customer Care
• People Management
• Performance Management
• Sales
• Microfinance
• Credit Appraisal
• Portfolio Management
• General Banking

• Bachelor’s degree in business or any relevant degree.
• 10 years of experience in Sales (Essential)
• 8 years of experience in Microfinance (Essential)
• 7 years of experience in Credit Appraisal (Essential)
• 7 years of experience in Portfolio Management (Essential)
• 10 years of experience in General Banking (Desired)
• 6 years of experience in Product Development (Desired)
• 6 years of experience in Customer care/Relationship Management (Essential)
• 7 years of experience in People Management (Essential)
• 7 years of experience in Performance Management (Essential)
• 2 years of experience in Partnership Management (Desired)