Senior Relationship Manager, Institutional Banking
2026-01-19T07:36:56+00:00
National Bank of Kenya
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https://nationalbank.co.ke/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Finance
Management, Accounting & Finance, Business Operations, Sales & Retail
2026-01-30T17:00:00+00:00
8
Position Scope:
Responsible for driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking. This entails Managing a Portfolio of Customers and Partnering with the Corporate Banking Product House Units (Transactional Banking, Trade, Asset Finance and Insurance as applicable) to co-create business solutions-oriented value propositions.
Key Responsibilities:
- Deliver on Institutional Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
- Relationship Management of Institutional Banking Customers.
- Manage and maintain relationships with key/strategic Institutional Banking stakeholders.
- Customer Service Management: Enquiry/Complaint response and resolution within set standards
- Manage Portfolio at Risk (PAR) for Institutional Banking Segment Business within annual business target
- Maintain Turnaround time on Credit Applications for Institutional Banking Segment Business.
- Maintain Institutional Banking Segment Business Operational Costs within approved budget
- Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment
- Deputise the Sector Head, Institutional Banking and offer support in driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking.
Skills & Experience:
- University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
- Master’s degree in a relevant field from a recognized institution is an added advantage.
- Relevant certification in business development Finance or its equivalent is an added advantage.
- 5-6 years’ banking experience in the Financial/banking sector, four (4) of which should be in Relationship Management Institutional banking within Corporate banking.
- Track record of attaining targets of business growth and profitability in the financial services and banking sector.
- Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.
- Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
- Customer & Client Focused Innovation – able to meet the demands of internal and external customers
- Meaningful Collaboration - Ability to establish key partnerships and facilitate, influence, collaborate and establish accountability through all levels of the organization to help drive uptake of the Bank’s products and services
- Entrepreneurial and Commercial thinking
- Excellent research, analytical, and problem-solving skills.
- Integrity & courage to challenge actions within various business units and the status quo.
- Excellent stakeholder management skills
- Negotiation and Influencing skills
- Deliver on Institutional Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
- Relationship Management of Institutional Banking Customers.
- Manage and maintain relationships with key/strategic Institutional Banking stakeholders.
- Customer Service Management: Enquiry/Complaint response and resolution within set standards
- Manage Portfolio at Risk (PAR) for Institutional Banking Segment Business within annual business target
- Maintain Turnaround time on Credit Applications for Institutional Banking Segment Business.
- Maintain Institutional Banking Segment Business Operational Costs within approved budget
- Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment
- Deputise the Sector Head, Institutional Banking and offer support in driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking.
- Customer & Client Focused Innovation – able to meet the demands of internal and external customers
- Meaningful Collaboration - Ability to establish key partnerships and facilitate, influence, collaborate and establish accountability through all levels of the organization to help drive uptake of the Bank’s products and services
- Entrepreneurial and Commercial thinking
- Excellent research, analytical, and problem-solving skills.
- Integrity & courage to challenge actions within various business units and the status quo.
- Excellent stakeholder management skills
- Negotiation and Influencing skills
- University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
- Master’s degree in a relevant field from a recognized institution is an added advantage.
- Relevant certification in business development Finance or its equivalent is an added advantage.
JOB-696ddf18737ab
Vacancy title:
Senior Relationship Manager, Institutional Banking
[Type: FULL_TIME, Industry: Finance, Category: Management, Accounting & Finance, Business Operations, Sales & Retail]
Jobs at:
National Bank of Kenya
Deadline of this Job:
Friday, January 30 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Monday, January 19 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Position Scope:
Responsible for driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking. This entails Managing a Portfolio of Customers and Partnering with the Corporate Banking Product House Units (Transactional Banking, Trade, Asset Finance and Insurance as applicable) to co-create business solutions-oriented value propositions.
Key Responsibilities:
- Deliver on Institutional Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
- Relationship Management of Institutional Banking Customers.
- Manage and maintain relationships with key/strategic Institutional Banking stakeholders.
- Customer Service Management: Enquiry/Complaint response and resolution within set standards
- Manage Portfolio at Risk (PAR) for Institutional Banking Segment Business within annual business target
- Maintain Turnaround time on Credit Applications for Institutional Banking Segment Business.
- Maintain Institutional Banking Segment Business Operational Costs within approved budget
- Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment
- Deputise the Sector Head, Institutional Banking and offer support in driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking.
Skills & Experience:
- University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
- Master’s degree in a relevant field from a recognized institution is an added advantage.
- Relevant certification in business development Finance or its equivalent is an added advantage.
- 5-6 years’ banking experience in the Financial/banking sector, four (4) of which should be in Relationship Management Institutional banking within Corporate banking.
- Track record of attaining targets of business growth and profitability in the financial services and banking sector.
- Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.
- Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
- Customer & Client Focused Innovation – able to meet the demands of internal and external customers
- Meaningful Collaboration - Ability to establish key partnerships and facilitate, influence, collaborate and establish accountability through all levels of the organization to help drive uptake of the Bank’s products and services
- Entrepreneurial and Commercial thinking
- Excellent research, analytical, and problem-solving skills.
- Integrity & courage to challenge actions within various business units and the status quo.
- Excellent stakeholder management skills
- Negotiation and Influencing skills
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
Job application procedure
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