Senior Relationship Manager, Institutional Banking job at National Bank of Kenya
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Senior Relationship Manager, Institutional Banking
2026-01-19T07:36:56+00:00
National Bank of Kenya
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8964/logo/national%20bank.png
FULL_TIME
 
Nairobi
Nairobi
00100
Kenya
Finance
Management, Accounting & Finance, Business Operations, Sales & Retail
KES
 
MONTH
2026-01-30T17:00:00+00:00
 
 
8

Position Scope:

Responsible for driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking. This entails Managing a Portfolio of Customers and Partnering with the Corporate Banking Product House Units (Transactional Banking, Trade, Asset Finance and Insurance as applicable) to co-create business solutions-oriented value propositions.

Key Responsibilities:

  • Deliver on Institutional Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
  • Relationship Management of Institutional Banking Customers.
  • Manage and maintain relationships with key/strategic Institutional Banking stakeholders.
  • Customer Service Management: Enquiry/Complaint response and resolution within set standards
  • Manage Portfolio at Risk (PAR) for Institutional Banking Segment Business within annual business target
  • Maintain Turnaround time on Credit Applications for Institutional Banking Segment Business.
  • Maintain Institutional Banking Segment Business Operational Costs within approved budget
  • Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment
  • Deputise the Sector Head, Institutional Banking and offer support in driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking.

Skills & Experience:

  • University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
  • Master’s degree in a relevant field from a recognized institution is an added advantage.
  • Relevant certification in business development Finance or its equivalent is an added advantage.
  • 5-6 years’ banking experience in the Financial/banking sector, four (4) of which should be in Relationship Management Institutional banking within Corporate banking.
  • Track record of attaining targets of business growth and profitability in the financial services and banking sector.
  • Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.
  • Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
  • Customer & Client Focused Innovation – able to meet the demands of internal and external customers
  • Meaningful Collaboration - Ability to establish key partnerships and facilitate, influence, collaborate and establish accountability through all levels of the organization to help drive uptake of the Bank’s products and services
  • Entrepreneurial and Commercial thinking
  • Excellent research, analytical, and problem-solving skills.
  • Integrity & courage to challenge actions within various business units and the status quo.
  • Excellent stakeholder management skills
  • Negotiation and Influencing skills
  • Deliver on Institutional Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
  • Relationship Management of Institutional Banking Customers.
  • Manage and maintain relationships with key/strategic Institutional Banking stakeholders.
  • Customer Service Management: Enquiry/Complaint response and resolution within set standards
  • Manage Portfolio at Risk (PAR) for Institutional Banking Segment Business within annual business target
  • Maintain Turnaround time on Credit Applications for Institutional Banking Segment Business.
  • Maintain Institutional Banking Segment Business Operational Costs within approved budget
  • Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment
  • Deputise the Sector Head, Institutional Banking and offer support in driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking.
  • Customer & Client Focused Innovation – able to meet the demands of internal and external customers
  • Meaningful Collaboration - Ability to establish key partnerships and facilitate, influence, collaborate and establish accountability through all levels of the organization to help drive uptake of the Bank’s products and services
  • Entrepreneurial and Commercial thinking
  • Excellent research, analytical, and problem-solving skills.
  • Integrity & courage to challenge actions within various business units and the status quo.
  • Excellent stakeholder management skills
  • Negotiation and Influencing skills
  • University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
  • Master’s degree in a relevant field from a recognized institution is an added advantage.
  • Relevant certification in business development Finance or its equivalent is an added advantage.
bachelor degree
60
JOB-696ddf18737ab

Vacancy title:
Senior Relationship Manager, Institutional Banking

[Type: FULL_TIME, Industry: Finance, Category: Management, Accounting & Finance, Business Operations, Sales & Retail]

Jobs at:
National Bank of Kenya

Deadline of this Job:
Friday, January 30 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Monday, January 19 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Position Scope:

Responsible for driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking. This entails Managing a Portfolio of Customers and Partnering with the Corporate Banking Product House Units (Transactional Banking, Trade, Asset Finance and Insurance as applicable) to co-create business solutions-oriented value propositions.

Key Responsibilities:

  • Deliver on Institutional Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
  • Relationship Management of Institutional Banking Customers.
  • Manage and maintain relationships with key/strategic Institutional Banking stakeholders.
  • Customer Service Management: Enquiry/Complaint response and resolution within set standards
  • Manage Portfolio at Risk (PAR) for Institutional Banking Segment Business within annual business target
  • Maintain Turnaround time on Credit Applications for Institutional Banking Segment Business.
  • Maintain Institutional Banking Segment Business Operational Costs within approved budget
  • Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment
  • Deputise the Sector Head, Institutional Banking and offer support in driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking.

Skills & Experience:

  • University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
  • Master’s degree in a relevant field from a recognized institution is an added advantage.
  • Relevant certification in business development Finance or its equivalent is an added advantage.
  • 5-6 years’ banking experience in the Financial/banking sector, four (4) of which should be in Relationship Management Institutional banking within Corporate banking.
  • Track record of attaining targets of business growth and profitability in the financial services and banking sector.
  • Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.
  • Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
  • Customer & Client Focused Innovation – able to meet the demands of internal and external customers
  • Meaningful Collaboration - Ability to establish key partnerships and facilitate, influence, collaborate and establish accountability through all levels of the organization to help drive uptake of the Bank’s products and services
  • Entrepreneurial and Commercial thinking
  • Excellent research, analytical, and problem-solving skills.
  • Integrity & courage to challenge actions within various business units and the status quo.
  • Excellent stakeholder management skills
  • Negotiation and Influencing skills

 

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

Job application procedure
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Send your CV and application letter showing how you meet the role requirement stated above and Indicate Name & Job Reference on subject following the application Procedure

 

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Job Info
Job Category: Sales jobs in Kenya
Job Type: Full-time
Deadline of this Job: Friday, January 30 2026
Duty Station: Nairobi | Nairobi
Posted: 19-01-2026
No of Jobs: 1
Start Publishing: 19-01-2026
Stop Publishing (Put date of 2030): 10-10-2076
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