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Vacancy title:
Senior Retail Operations Manager
[Type: FULL_TIME, Industry: Human Services, Category: Management, Sales & Retail, Business Operations]
Jobs at:
Career Directions Limited (CDL)
Deadline of this Job:
Monday, February 16 2026
Duty Station:
Nairobi, Kenya | Nairobi
Summary
Date Posted: Wednesday, February 4 2026, Base Salary: Not Disclosed
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Learn more about Career Directions Limited (CDL)
Career Directions Limited (CDL) jobs in Kenya
JOB DETAILS:
WE ARE HIRING
Job Title: Senior Retail Operations Manager
Function: Retail & Customer Experience
Regions : Nairobi,Kenya
Qualifications
• Bachelor's degree in Business, Retail Management, Fashion Merchandising, or related field. MBA is an added advantage.
• 8+ years' experience in multi-store retail management, with at least 3 years in a senior role overseeing multiple regions/clusters.
• Demonstrated success in driving sales growth, operational efficiency, and customer experience in fashion, lifestyle, or consumer retail.
• Strong commercial acumen, analytical skills, and people leadership capability.
• Experience in fast-paced, multi-country or regional retail environments
Work Hours: 8
Experience in Months: 96
Level of Education: bachelor degree
Job application procedure
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