ABOUT THE COMPANY

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds — from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.

JOB SUMMARY

Academic Qualifications

Bachelor’s degree in Computer Science, Information Technology, or a related field.

Professional Qualifications

Relevant professional certifications such as HCIA, RHCSA, RHCE, VCP, ITIL, MCSE, MCITP, MCP, or equivalent.

Project Management certification and experience (e.g. PRINCE2, PMP) is an added advantage.

Desired Work Experience

Data center management and virtualization (VMware, Azure, etc.).

Minimum of 3 years’ IT experience with hands‑on exposure to RHEL, VMware, Active Directory, SAN Storage, and Commvault.

Unix/Linux experience (e.g. Ansible, Satellite).

Proficiency in Windows Enterprise servers.

Experience with multiple server models (rack mount, blade servers).

Process automation expertise.

Knowledge of system security and data backup/recovery.

Familiarity with SAN storage arrays.

Microsoft 365 and Active Directory Services experience.

Collaboration with third‑party vendors.

Banking or financial services experience is an added advantage.

RESPONSIBILITIES

1. Server Infrastructure – 40%

Manage Linux OS platforms and administer virtual environments.

Deploy and support server and storage infrastructure.

Perform Active Directory (AD), DNS, and DHCP administration.

Deploy and manage VMware Cloud features.

Conduct routine system maintenance and upgrades.

Maintain accurate inventory and system documentation.

Ensure system uptime in line with SLAs and SOPs.

Coordinate vendor support engagements (on‑site and remote).

2. Business Continuity Planning – 20%

Perform regular backup restores, snapshots, and live recovery tests.

Monitor and resolve Commvault backup issues.

Execute and maintain Disaster Recovery (DR) plans.

Collaborate with internal IT and business teams on BCP initiatives.

Manage and test disaster recovery procedures.

3. Security, Risk and Compliance – 20%

Perform regular server and VMware host maintenance.

Manage OS patching and system upgrades.

Address audit findings and enforce compliance with policies.

Run, review, and share audit scripts.

Patch and upgrade ESXi servers regularly.

Review user access rights and permissions periodically.

Enforce segregation between PR, DR, and UAT environments.

4. Learning and Growth – 20%

Participate in infrastructure projects and strategic initiatives.

Continuously update technical knowledge and skills.

Share knowledge within the department.

Train Level 1 support teams on end‑user issue resolution.

Document operational processes comprehensively.

• Manage Linux OS platforms and administer virtual environments.
• Deploy and support server and storage infrastructure.
• Perform Active Directory (AD), DNS, and DHCP administration.
• Deploy and manage VMware Cloud features.
• Conduct routine system maintenance and upgrades.
• Maintain accurate inventory and system documentation.
• Ensure system uptime in line with SLAs and SOPs.
• Coordinate vendor support engagements (on‑site and remote).
• Perform regular backup restores, snapshots, and live recovery tests.
• Monitor and resolve Commvault backup issues.
• Execute and maintain Disaster Recovery (DR) plans.
• Collaborate with internal IT and business teams on BCP initiatives.
• Manage and test disaster recovery procedures.
• Perform regular server and VMware host maintenance.
• Manage OS patching and system upgrades.
• Address audit findings and enforce compliance with policies.
• Run, review, and share audit scripts.
• Patch and upgrade ESXi servers regularly.
• Review user access rights and permissions periodically.
• Enforce segregation between PR, DR, and UAT environments.
• Participate in infrastructure projects and strategic initiatives.
• Continuously update technical knowledge and skills.
• Share knowledge within the department.
• Train Level 1 support teams on end‑user issue resolution.
• Document operational processes comprehensively.

• IT support
• IT equipment installation and configuration
• Troubleshooting
• File management and data back-up

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Relevant professional certifications such as HCIA, RHCSA, RHCE, VCP, ITIL, MCSE, MCITP, MCP, or equivalent.
• Project Management certification and experience (e.g. PRINCE2, PMP) is an added advantage.
• Data center management and virtualization (VMware, Azure, etc.).
• Minimum of 3 years’ IT experience with hands‑on exposure to RHEL, VMware, Active Directory, SAN Storage, and Commvault.
• Unix/Linux experience (e.g. Ansible, Satellite).
• Proficiency in Windows Enterprise servers.
• Experience with multiple server models (rack mount, blade servers).
• Process automation expertise.
• Knowledge of system security and data backup/recovery.
• Familiarity with SAN storage arrays.
• Microsoft 365 and Active Directory Services experience.
• Collaboration with third‑party vendors.
• Banking or financial services experience is an added advantage.