Role Overview

The Team Leader – Direct Sales Representative is responsible for growing the Retail Sales portfolio and managing sales staff to maximize profitability while ensuring effective cost management.

The role focuses on retail business expansion, team performance optimization, and balance sheet growth in the Central and Western Regions.

Key Duties and Responsibilities

The Team Leader will:

• Lead and manage Direct Sales Representatives within the assigned region.
• Drive growth of the Retail Sales portfolio.
• Support expansion of the balance sheet through effective sales initiatives.
• Monitor sales performance and ensure alignment with profitability objectives.
• Manage and optimize sales-related costs.
• Provide structured coaching and performance management to sales staff.
• Ensure adherence to laid down policies and procedures.
• Identify regional opportunities for retail business growth.
• Monitor customer acquisition and retention metrics.
• Support relationship management strategies to strengthen market presence.

• Lead and manage Direct Sales Representatives within the assigned region.
• Drive growth of the Retail Sales portfolio.
• Support expansion of the balance sheet through effective sales initiatives.
• Monitor sales performance and ensure alignment with profitability objectives.
• Manage and optimize sales-related costs.
• Provide structured coaching and performance management to sales staff.
• Ensure adherence to laid down policies and procedures.
• Identify regional opportunities for retail business growth.
• Monitor customer acquisition and retention metrics.
• Support relationship management strategies to strengthen market presence.