Background information about the job or company (e.g., role context, company overview)

Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.

Housing Finance started operations with the main objective of implementing the government’s policy of promoting thrift and home ownership by lending ...

Responsibilities or duties

Recruit, train, mentor and manage property advisors

Prospecting markets for deployments

CRM management - Lead management, follow up and reports

Broaden market base

Risk and compliance

Source activations points

Stakeholder management

Customer relationship management

Succession planning

Leadership Principal Outputs

Principal Outcomes for this Role

Implementation of Sales and Marketing strategy

Weekly reports on lead follow ups and engagements as per CRM.

Robust performance management

Market research and benchmarking

High productivity resulting to enhanced sales

High Team productivity

Data-driven management insights and sales reporting

Qualifications or requirements (e.g., education, skills)

Key Competencies and Skills

Technical competencies

Proven work experience as a property advisor/ Team Leader

Knowledge of CRM software and Microsoft Office Suite

Solid customer service attitude with excellent negotiation skills

Knowledge of KYC/AML compliance requirements

Customer centric

Astute product knowledge

Commercial acumen

Analytical skills

Leadership competencies

Performance Management

Strategic agility

Building talent and teams

Result orientation (drive for results)

Strong communication and team management skills

Strength in problem solving, issue-resolution and ability to work in a deadline-driven work environment.

Experience needed

Minimum Qualifications, Knowledge and Experience

Academic & Professional Qualifications

Bachelor’s Degree in Sales and Marketing, Business Management or any relevant field.

Membership in Estate Agents Registration Board

Experience

A minimum of 4 years of experience in Real estate sales

Team leadership experience of not less than one year.

Experience in the use of CRM management

• Recruit, train, mentor and manage property advisors
• Prospecting markets for deployments
• CRM management - Lead management, follow up and reports
• Broaden market base
• Risk and compliance
• Source activations points
• Stakeholder management
• Customer relationship management
• Succession planning
• Implementation of Sales and Marketing strategy
• Weekly reports on lead follow ups and engagements as per CRM.
• Robust performance management
• Market research and benchmarking
• High productivity resulting to enhanced sales
• High Team productivity
• Data-driven management insights and sales reporting

• Proven work experience as a property advisor/ Team Leader
• Knowledge of CRM software and Microsoft Office Suite
• Solid customer service attitude with excellent negotiation skills
• Knowledge of KYC/AML compliance requirements
• Customer centric
• Astute product knowledge
• Commercial acumen
• Analytical skills
• Performance Management
• Strategic agility
• Building talent and teams
• Result orientation (drive for results)
• Strong communication and team management skills
• Strength in problem solving, issue-resolution and ability to work in a deadline-driven work environment.

• Bachelor’s Degree in Sales and Marketing, Business Management or any relevant field.
• Membership in Estate Agents Registration Board