CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

Responsibilities or duties

SSO & Agent Recruitment & Mapping - Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retails stores.

Call rate - Visit SSOs & Agents regularly using agreed route plans (beat plans).

Training and delivery of business tools - Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and TKash Agents on processes

AML training and testing – Train agents on AML and SSOs on KYC process in relation to SIMREG

Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations

Merchandising – Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets

Principal Outputs for this role:

• Outlet recruitment – Tkash, SSOs, ASOs
• Outlet management – retailer training, branding and output tracking
• Sales targets - Delivering assigned sales targets on Tkash, SSOs, gross additions and devices
• Product visibility (PICOS) - ensuring visibility at ASO, Tkash, SSO and retailer outlets
• Product availability - ensuring availability of Telkom products within the assigned markets.
• Reports - sharing reports as required.

Qualifications or requirements 

Diploma or Bachelor’s Degree in Business, Marketing or related field

Experience needed

At least 1 year experience in sales and distribution role in an FMCG or Telcos

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

• Customer focus
• Influencing and negotiation skills
• Networking and building partnerships
• Analytical thinking

• Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retails stores.
• Visit SSOs & Agents regularly using agreed route plans (beat plans).
• Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and TKash Agents on processes
• Train agents on AML and SSOs on KYC process in relation to SIMREG
• Monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
• Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets
• Outlet recruitment – Tkash, SSOs, ASOs
• Outlet management – retailer training, branding and output tracking
• Sales targets - Delivering assigned sales targets on Tkash, SSOs, gross additions and devices
• Product visibility (PICOS) - ensuring visibility at ASO, Tkash, SSO and retailer outlets
• Product availability - ensuring availability of Telkom products within the assigned markets.
• Reports - sharing reports as required.

• Customer focus
• Influencing and negotiation skills
• Networking and building partnerships
• Analytical thinking

• Diploma or Bachelor’s Degree in Business, Marketing or related field