Job summary

Total Security Surveillance Ltd is a reputable and fast-growing provider of integrated private security solutions in Kenya. To strengthen our Training Academy and ensure operational excellence across all deployments, we are seeking to recruit a Training Manager.

Min Qualification:

Bachelors

Experience Level:

Mid level

Experience Length:

5 years

Job descriptions & requirements

Key Responsibilities

The Training Manager will play a strategic role in shaping the skills, efficiency, and professionalism of our security personnel. Responsibilities include, but are not limited to:

Recruitment, Vetting, and Onboarding

• Lead the recruitment and selection of security personnel, ensuring alignment with the company’s standards and PSRA regulations.
• Conduct thorough background checks, vetting, and verification of prospective guards.
• Oversee the onboarding process, ensuring new recruits are effectively inducted into company policies, culture, and operational procedures.

Training Program Design and Development

• Develop, implement, and continuously update comprehensive training programs for guards and security staff.
• Ensure all training syllabus are aligned with PSRA requirements and incorporate emerging security trends, best practices, and technological advancements.
• Integrate specialized training modules for high-risk operations, VIP protection, emergency response, and customer service.

On-the-Job and Practical Training

• Organize and deliver regular on -the- job training sessions, simulations, and practical exercises to reinforce classroom learning.
• Conduct scenario-based drills to assess guard readiness for real-life security incidents.
• Ensure that all personnel demonstrate competency in the use of security tools, alarm systems, access control technologies, and surveillance equipment.

Performance Monitoring and Follow-Up

• Establish a structured system to monitor and evaluate the performance of guards post-training.
• Provide coaching, mentorship, and refresher training to address identified skill gaps.
• Maintain detailed training records and performance assessments for all security staff.

Curriculum Review and Compliance

• Consistently review and update the training syllabus to meet evolving PSRA standards and regulatory requirements.
• Incorporate lessons learned from field operations, incident reports, and industry developments into training content.
• Ensure that all programs meet national security standards and promote operational efficiency.

Strategic Planning and Leadership

• Advise senior management on training needs and strategic development of human resources in security operations.
• Identify emerging threats, industry trends, and technology innovations to enhance the capabilities of security personnel.
• Develop key performance indicators (KPIs) to measure training effectiveness and operational impact.

Collaboration and Stakeholder Engagement

• Coordinate with operations, client management, and control room teams to ensure training is relevant and practical.
• Foster relationships with industry partners, PSRA, and other security stakeholders for knowledge sharing and professional development.

Health, Safety, and Emergency Preparedness

• Ensure all guards are trained in first aid, fire safety, emergency response, and crowd management.
• Monitor compliance with occupational health and safety standards during all training activities.

Requirements

• Proven experience designing and delivering training programs for security personnel.
• Minimum 5 years’ experience at a managerial level in the private security industry.
• Bachelor’s degree in Security Studies, Criminology, or a related field.
• Work experience in GSU, National Youth Service (NYS), Military, or Police will be an added advantage.
• Registration with NITA or PSRA is an advantage.
• Strong leadership, communication, and organizational skills.
• Proficiency in computer applications relevant to training management and reporting.

• Lead the recruitment and selection of security personnel, ensuring alignment with the company’s standards and PSRA regulations.
• Conduct thorough background checks, vetting, and verification of prospective guards.
• Oversee the onboarding process, ensuring new recruits are effectively inducted into company policies, culture, and operational procedures.
• Develop, implement, and continuously update comprehensive training programs for guards and security staff.
• Ensure all training syllabus are aligned with PSRA requirements and incorporate emerging security trends, best practices, and technological advancements.
• Integrate specialized training modules for high-risk operations, VIP protection, emergency response, and customer service.
• Organize and deliver regular on -the- job training sessions, simulations, and practical exercises to reinforce classroom learning.
• Conduct scenario-based drills to assess guard readiness for real-life security incidents.
• Ensure that all personnel demonstrate competency in the use of security tools, alarm systems, access control technologies, and surveillance equipment.
• Establish a structured system to monitor and evaluate the performance of guards post-training.
• Provide coaching, mentorship, and refresher training to address identified skill gaps.
• Maintain detailed training records and performance assessments for all security staff.
• Consistently review and update the training syllabus to meet evolving PSRA standards and regulatory requirements.
• Incorporate lessons learned from field operations, incident reports, and industry developments into training content.
• Ensure that all programs meet national security standards and promote operational efficiency.
• Advise senior management on training needs and strategic development of human resources in security operations.
• Identify emerging threats, industry trends, and technology innovations to enhance the capabilities of security personnel.
• Develop key performance indicators (KPIs) to measure training effectiveness and operational impact.
• Coordinate with operations, client management, and control room teams to ensure training is relevant and practical.
• Foster relationships with industry partners, PSRA, and other security stakeholders for knowledge sharing and professional development.
• Ensure all guards are trained in first aid, fire safety, emergency response, and crowd management.
• Monitor compliance with occupational health and safety standards during all training activities.

• Strong leadership skills
• Strong communication skills
• Strong organizational skills
• Proficiency in computer applications relevant to training management and reporting

• Proven experience designing and delivering training programs for security personnel.
• Minimum 5 years’ experience at a managerial level in the private security industry.
• Bachelor’s degree in Security Studies, Criminology, or a related field.
• Work experience in GSU, National Youth Service (NYS), Military, or Police will be an added advantage.
• Registration with NITA or PSRA is an advantage.