Job summary

The Transport Manager will oversee and coordinate all transportation operations within the company, ensuring efficient, safe, and customer-focused travel services. This role is critical in maintaining fleet performance, compliance with regulations, and delivering exceptional experiences to clients.

Min Qualification:

Bachelors

Experience Level:

Senior level

Experience Length:

3 years

Working Hours:

Full Time

Job descriptions & requirements

Key Responsibilities

Fleet Management

Supervise the company’s fleet of vehicles, ensuring they are well-maintained, roadworthy, and compliant with safety standards.

Plan and schedule vehicle servicing, repairs, and inspections.

Monitor fuel usage, mileage, and overall operating costs.

Operations & Logistics

Develop and implement transport schedules to meet tour itineraries and customer requirements.

Assign drivers and vehicles to trips, ensuring optimal utilization.

Coordinate airport transfers, excursions, and long-distance travel arrangements.

Compliance & Safety

Ensure adherence to transport laws, licensing requirements, and company policies.

Implement safety protocols and conduct regular driver training.

Maintain accurate records of vehicle documentation, insurance, and permits.

Team Leadership

Manage and supervise drivers and support staff.

Conduct performance reviews, training, and motivation programs.

Resolve conflicts and ensure high standards of professionalism.

Customer Service

Work closely with the tours department to align transport services with client expectations.

Handle customer feedback related to transport and resolve issues promptly.

Ensure punctuality, comfort, and reliability in all transport services.

Budgeting & Reporting

Prepare transport budgets and monitor expenses.

Generate reports on fleet performance, utilization, and cost efficiency.

Recommend improvements to reduce costs and enhance service quality.

Qualifications & Skills

Bachelor’s degree in Logistics, Transport Management, Business Administration, or related field.

Minimum 3 years of experience in transport/logistics management, preferably in the travel or hospitality industry.

Strong knowledge of fleet management systems and transport regulations.

Excellent organizational, leadership, and communication skills.

Ability to work under pressure and manage multiple priorities.

Customer-oriented mindset with problem-solving abilities.

Performance Indicators

Fleet uptime and reliability.

Compliance with safety and regulatory standards.

Customer satisfaction ratings.

Cost efficiency and budget adherence.

Staff performance and retention.

• Supervise the company’s fleet of vehicles, ensuring they are well-maintained, roadworthy, and compliant with safety standards.
• Plan and schedule vehicle servicing, repairs, and inspections.
• Monitor fuel usage, mileage, and overall operating costs.
• Develop and implement transport schedules to meet tour itineraries and customer requirements.
• Assign drivers and vehicles to trips, ensuring optimal utilization.
• Coordinate airport transfers, excursions, and long-distance travel arrangements.
• Ensure adherence to transport laws, licensing requirements, and company policies.
• Implement safety protocols and conduct regular driver training.
• Maintain accurate records of vehicle documentation, insurance, and permits.
• Manage and supervise drivers and support staff.
• Conduct performance reviews, training, and motivation programs.
• Resolve conflicts and ensure high standards of professionalism.
• Work closely with the tours department to align transport services with client expectations.
• Handle customer feedback related to transport and resolve issues promptly.
• Ensure punctuality, comfort, and reliability in all transport services.
• Prepare transport budgets and monitor expenses.
• Generate reports on fleet performance, utilization, and cost efficiency.
• Recommend improvements to reduce costs and enhance service quality.

• Strong knowledge of fleet management systems and transport regulations.
• Excellent organizational, leadership, and communication skills.
• Ability to work under pressure and manage multiple priorities.
• Customer-oriented mindset with problem-solving abilities.

• Bachelor’s degree in Logistics, Transport Management, Business Administration, or related field.
• Minimum 3 years of experience in transport/logistics management, preferably in the travel or hospitality industry.