Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are work...

• Lead ASP workforce planning to ensure sufficient, competent field resources aligned with rollout demand.
• Drive ASP performance management, monitoring delivery KPIs, quality trends, and adherence to SLAs.
• Strengthen ASP capability through structured coaching programs, targeted upskilling, and competence development plans.
• Ensure governance & compliance with technical standards, HSE policies, and deployment processes across all ASPs.
• Facilitate cross-functional coordination with PMO, Quality, Technical Support, and Logistics to remove deployment blockers.
• Manage mentors, supervisors in region, creating better competent ASP.
• Implement continuous improvement actions to reduce defects, improve delivery efficiency, and standardize best practices

• Competency Management, SRM Process, Merlin and data analytics.
• Capacity Planning, SRM Process, forecasting tools and data analytics.
• Strategic Planning.
• Sales process.
• Financial structures for Service Delivery.
• Work Level Agreement (WLA) and Service Level Agreement (SLA).
• Financial Acumen.
• Customer Insights.
• Employee Performance Management.
• Market insights.
• Ericsson Business Processes Knowledge.

• BA/BSc/HND