Waiters / Waitresses
2025-10-22T05:10:07+00:00
Kula inn & Matata Lounge
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FULL_TIME
Nairobi
Nairobi
00100
Kenya
Drink
Restaurant & Hospitality
2025-11-01T17:00:00+00:00
Kenya
8
Waitstaff responsibilities include greeting guests, taking orders, serving food and drinks, and handling payments. Essential skills are strong customer service, communication, attention to detail, and the ability to work well under pressure in a fast-paced environment. Key responsibilities also involve maintaining cleanliness, setting and clearing tables, and collaborating with kitchen and bar staff.
Customer interaction: Greet and escort guests to their tables, answer questions about the menu, and take food and drink orders. Order management: Clearly communicate orders to the kitchen, ensure accuracy, and deliver food and drinks promptly. Table maintenance: Prepare tables by setting linens, silverware, and glasses, and clear them after the guest has finished. Service quality: Check on guest satisfaction, handle complaints or concerns, and make recommendations. Financial transactions: Present checks to guests and accurately process payments. Cleanliness: Maintain a clean and organized dining area and follow health and safety regulations. Teamwork: Collaborate with kitchen staff, bartenders, and other servers to ensure efficient service.
Customer service: Be friendly, professional, and attentive to the needs of guests to ensure a positive experience. Communication: Be an attentive listener and an engaging communicator with both customers and staff. Speed and efficiency: Work efficiently in a fast-paced environment to manage multiple tables and tasks simultaneously. Attention to detail: Ensure order accuracy, food presentation, and table settings are correct. Problem-solving: Proactively address issues, resolve complaints calmly, and handle pressure well. Teamwork: Work collaboratively with other staff members to achieve a common goal. Knowledge: Have knowledge of menu items, ingredients, and daily specials to make recommendations and answer questions. Physical stamina: Be able to stand and walk for long periods and carry trays.
- Updated CV/Resume
- Copy of National ID
- Certificates or References (if available)
JOB-68f8672fc8705
Vacancy title:
Waiters / Waitresses
[Type: FULL_TIME, Industry: Drink, Category: Restaurant & Hospitality]
Jobs at:
Kula inn & Matata Lounge
Deadline of this Job:
Saturday, November 1 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Wednesday, October 22 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Waitstaff responsibilities include greeting guests, taking orders, serving food and drinks, and handling payments. Essential skills are strong customer service, communication, attention to detail, and the ability to work well under pressure in a fast-paced environment. Key responsibilities also involve maintaining cleanliness, setting and clearing tables, and collaborating with kitchen and bar staff.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
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