About the Client

Our client in Hospitality sector seeks to engage Waitress with professional, customer-focused, and enthusiastic skills. The job holder will deliver an outstanding dining experience while upholding the brand's high service standards.

Duties and Responsibilities

• Deliver exceptional customer service and create a welcoming dining experience.
• Accurately take and serve food and beverage orders in a timely manner.
• Recommend bakery products, beverages, and promotions to maximize sales.
• Operate the POS/ERP system and process payments accurately.
• Maintain high standards of cleanliness, food safety, and personal hygiene.
• Ensure product displays are attractive, well-stocked, and properly presented.
• Handle customer inquiries and complaints professionally and promptly.
• Professional, energetic and team oriented
• Perform opening and closing duties in accordance with company standards.

Qualifications and Requirements

• Certificate or Diploma in Hospitality, Food & Beverage Service, or a related field.
• Minimum of 3 years experience as a waitress in a reputable bakery, café, restaurant, or hospitality establishment.
• Excellent customer service and communication skills.
• Professional appearance with a friendly and positive attitude.
• Ability to work efficiently in a fast-paced environment.
• Experience using a Point of Sale POS/ ERP system is an added advantage.
• Strong teamwork, organizational, and time management skills.

• Deliver exceptional customer service and create a welcoming dining experience.
• Accurately take and serve food and beverage orders in a timely manner.
• Recommend bakery products, beverages, and promotions to maximize sales.
• Operate the POS/ERP system and process payments accurately.
• Maintain high standards of cleanliness, food safety, and personal hygiene.
• Ensure product displays are attractive, well-stocked, and properly presented.
• Handle customer inquiries and complaints professionally and promptly.
• Perform opening and closing duties in accordance with company standards.

• Excellent customer service skills
• Excellent communication skills
• Ability to work efficiently in a fast-paced environment
• Strong teamwork skills
• Organizational skills
• Time management skills

• Certificate or Diploma in Hospitality, Food & Beverage Service, or a related field.
• Minimum of 3 years experience as a waitress in a reputable bakery, café, restaurant, or hospitality establishment.
• Experience using a Point of Sale POS/ ERP system is an added advantage.