About Us

The Hub Restaurant is a vibrant and popular dining establishment located in the heart of Nairobi. We pride ourselves on offering a unique dining experience with a diverse menu and exceptional customer service. We are currently seeking enthusiastic and dedicated individuals to join our team as Waiters/Waitresses.

Responsibilities

• Greet customers warmly and escort them to their tables.
• Present menus and provide detailed information about menu items, ingredients, and specials.
• Take accurate food and beverage orders using our POS system.
• Serve food and beverages promptly and efficiently.
• Check on customers periodically to ensure their satisfaction.
• Handle customer inquiries and complaints with professionalism and courtesy.
• Prepare bills and process payments accurately.
• Maintain cleanliness and organization of dining areas, service stations, and equipment.
• Collaborate with kitchen and bar staff to ensure smooth service operations.
• Adhere to all food safety and hygiene standards.

Qualifications

• Previous experience as a Waiter/Waitress or in a similar customer-facing role is an advantage.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong customer service orientation and a positive attitude.
• Basic knowledge of food and beverage service.
• Ability to stand for extended periods and lift moderate weight.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

What We Offer

• Competitive salary and tips.
• Opportunities for training and career advancement.
• A dynamic and supportive work environment.
• Complimentary meals during shifts.

• Greet customers warmly and escort them to their tables.
• Present menus and provide detailed information about menu items, ingredients, and specials.
• Take accurate food and beverage orders using our POS system.
• Serve food and beverages promptly and efficiently.
• Check on customers periodically to ensure their satisfaction.
• Handle customer inquiries and complaints with professionalism and courtesy.
• Prepare bills and process payments accurately.
• Maintain cleanliness and organization of dining areas, service stations, and equipment.
• Collaborate with kitchen and bar staff to ensure smooth service operations.
• Adhere to all food safety and hygiene standards.

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong customer service orientation and a positive attitude.
• Basic knowledge of food and beverage service.

• Previous experience as a Waiter/Waitress or in a similar customer-facing role is an advantage.
• Ability to stand for extended periods and lift moderate weight.
• Flexibility to work various shifts, including evenings, weekends, and holidays.