Purpose of the Job

Responsible for development and implementation of standards, guidelines, codes of practice, accreditation and classification for regulated tourism enterprises and effective regulation of quality workforce, tourism and hospitality training institutions and sector associations.

Duties and Responsibilities

• Developing, implementing and reviewing policies, rules, regulations and strategies for standards and accreditation.
• Formulating guidelines and prescribing measures for sustainable establishments and operations to realize sustainable tourism development throughout the country.
• Developing, implementing and reviewing the minimum requirements and qualifications for registration of tourism and hospitality professionals.
• Undertaking periodic assessment and accreditation of regulated tourism enterprises.
• Developing and reviewing tourism sector standards, classification criteria and accreditation schemes in collaboration with relevant stakeholders.
• Coordinating stakeholders’ sensitization, training and validation programs in respect to standards and accreditation of regulated tourism enterprises.
• Identifying and analyzing emerging needs, gaps and trends in standards workforce development, accreditation and classification and make recommendations.
• Coordinating the preparation of periodic reports and standards development and accreditation.
• Benchmarking on industry best practices regionally and internationally in relation to standards development and accreditation.
• Undertake any other duties that may be reasonably assigned and that are consistent with the level of responsibility attached to this role.

Minimum Academic, Professional Qualifications and Experience

• Master’s degree in any of the following disciplines: Tourism, Hospitality Management, Institutional Management, Hotel Management or equivalent qualification from a recognized institution.
• Bachelor’s degree in any of the following disciplines: Tourism, Hospitality Management, Institutional Management, Hotel Management or equivalent qualification from a recognized institution;
• Management Course not lasting less than four (4) weeks from a relevant institution.
• Membership to a relevant professional body.
• At least twelve (12) years’ cumulative experience, three (3) of which should have been at the grade of Principal Tourism Standards Officer or in a comparable position.
• Meets the provisions of Chapter Six of the constitution.

• Developing, implementing and reviewing policies, rules, regulations and strategies for standards and accreditation.
• Formulating guidelines and prescribing measures for sustainable establishments and operations to realize sustainable tourism development throughout the country.
• Developing, implementing and reviewing the minimum requirements and qualifications for registration of tourism and hospitality professionals.
• Undertaking periodic assessment and accreditation of regulated tourism enterprises.
• Developing and reviewing tourism sector standards, classification criteria and accreditation schemes in collaboration with relevant stakeholders.
• Coordinating stakeholders’ sensitization, training and validation programs in respect to standards and accreditation of regulated tourism enterprises.
• Identifying and analyzing emerging needs, gaps and trends in standards workforce development, accreditation and classification and make recommendations.
• Coordinating the preparation of periodic reports and standards development and accreditation.
• Benchmarking on industry best practices regionally and internationally in relation to standards development and accreditation.
• Undertake any other duties that may be reasonably assigned and that are consistent with the level of responsibility attached to this role.

• Master’s degree in any of the following disciplines: Tourism, Hospitality Management, Institutional Management, Hotel Management or equivalent qualification from a recognized institution.
• Bachelor’s degree in any of the following disciplines: Tourism, Hospitality Management, Institutional Management, Hotel Management or equivalent qualification from a recognized institution;
• Management Course not lasting less than four (4) weeks from a relevant institution.
• Membership to a relevant professional body.