Role Overview

We are seeking a proactive and detail-oriented Junior Administrative Assistant to support front-office and administrative operations across our Property Management and Insurance business units. The role involves records management, client support, insurance processing, and customer service to ensure efficient, compliant, and high-quality service delivery, while acting as a key liaison between clients, internal teams, and external partners.

• Maintain accurate system records and update all transactions promptly.
• Manage and maintain customer and client databases.
• Process payments, prepare invoices, and reconcile landlord/tenant accounts.
• Send payment reminders and follow up on outstanding balances.
• Manage front office operations, calls, emails, and customer inquiries.
• Issue new insurance covers and process policy renewals.
• Track, document, and follow up on insurance claims in liaison with Head Office.
• Maintain accurate filing systems and claims registers.
• Support telesales and basic marketing initiatives.
• Prepare administrative and operational reports.
• Coordinate office operations, meetings, and vendor liaison.
• Manage and monitor office general supplies.

• Attention to detail and accuracy.
• Customer service and communication skills.
• Time management and multitasking ability.
• Confidentiality and accountability.
• Ability to work independently and as part of a team.

• Bachelor's degree in Business Administration, Management, Marketing, Communications, or a related field.
• Experience in Property Management, Insurance, Fintech, or Real Estate will be an added advantage.
• Basic accounting skills will be an added advantage.
• Strong organizational, communication, and computer skills.
• High level of accuracy, integrity, and professionalism.