About the Opportunity

BRAC UPGI is seeking a proactive and experienced HR Specialist to join the team in Nairobi, Kenya and provide comprehensive HR support across the programme.

The role will work closely with the Head of HR – UPGI and colleagues across Africa, Asia, Europe and North America, supporting recruitment, onboarding, employee relations, performance management, HR policy implementation, employee engagement, compliance, compensation and benefits, and HR data and reporting.

The successful candidate will be people-focused, solutions-oriented and comfortable working in a fast-paced, multicultural environment, with the ability to manage multiple priorities, exercise sound HR judgement and provide practical solutions to people-related challenges.

Major Responsibilities

Recruitment & Selection:

• Manage end-to-end recruitment, from job posting to onboarding, by developing job descriptions, screening resumes, conducting initial interviews, and coordinating the selection process.
• Organize interview panels, facilitate candidate assessments, and ensure a smooth onboarding experience, including orientation and cultural integration.
• Maintain an updated recruitment tracker and generate reports on hiring trends and timelines.

Employee Relations & Workplace Culture:

• Act as a point of contact for employee inquiries, addressing concerns and resolving workplace issues to maintain a positive work environment Serve as a point of contact for employee concerns, fostering an open and inclusive workplace.
• Implement employee engagement initiatives, such as feedback mechanisms and well-being initiatives.

Performance Management & Employee Development:

• Coordinate the annual performance appraisal cycle, ensuring timely completion of reviews.
• Support managers in setting performance goals and development plans. Track and analyze performance metrics to identify trends.
• Organize internal capacity building sessions on BI PMS cycle.

Training & Development:

• Identify employee training needs and coordinate training programs to enhance skill sets and promote professional growth.

HR Policies & Compliance:

• Ensure compliance with local labor laws and BRAC International’s HR policies.
• Assist in developing and updating HR policies in line with organizational and regulatory requirements.
• Communicate HR policies effectively and ensure employee awareness and adherence.
• Maintain HR records, ensuring accuracy and compliance with data protection regulations

Compensation & Benefits Administration:

• Support the administration of employee compensation, benefits, and payroll processes, ensuring accuracy and timeliness.
• Administer employee benefits programs, including health insurance, leave policies, and other incentives.
• Work with finance teams to reconcile HR-related expenses and provide required documentation.
• Stay updated on market salary trends and support compensation benchmarking exercises.

Employee Engagement:

• Collaborate on initiatives to promote employee engagement, retention, and a strong organizational culture.

HR Data Management & Reporting:

• Maintain HR Systems (HRIS), HR databases, ensuring data accuracy and confidentiality.
• Generate reports on key HR metrics such as recruitment efficiency, attrition rates, and training completion.
• Conduct periodic workforce analysis to support strategic HR planning.
• Assist in audits and compliance reviews by providing necessary HR documentation.
• Support in the time reporting management systems.

Onboarding & Offboarding:

• Ensure new employees receive comprehensive onboarding, including orientation, training schedules, and resource allocation.
• Conduct periodic check-ins with new hires to ensure a smooth transition.
• Manage the offboarding process, ensuring exit formalities, knowledge transfer, and final settlements are completed.

Special HR Projects & Employee Engagement:

• Lead or support HR projects such as employee satisfaction surveys, workforce planning, and participate in internal and external HR initiatives to enhance BRAC International’s employer brand.

Safeguarding:

• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the program’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Qualifications

• Bachelor/Master’s degree in Human Resources, Business Administration, or a related field.
• Minimum 5 -6 years of relevant HR experience, ideally in an international or non-profit organization.
• Strong understanding of HR practices, labor laws, and regulations.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficiency in HR software and Microsoft Office Suite.
• A commitment to BRAC’s mission and values, with an understanding of the global context in which we operate

• Manage end-to-end recruitment, from job posting to onboarding, by developing job descriptions, screening resumes, conducting initial interviews, and coordinating the selection process.
• Organize interview panels, facilitate candidate assessments, and ensure a smooth onboarding experience, including orientation and cultural integration.
• Maintain an updated recruitment tracker and generate reports on hiring trends and timelines.
• Act as a point of contact for employee inquiries, addressing concerns and resolving workplace issues to maintain a positive work environment Serve as a point of contact for employee concerns, fostering an open and inclusive workplace.
• Implement employee engagement initiatives, such as feedback mechanisms and well-being initiatives.
• Coordinate the annual performance appraisal cycle, ensuring timely completion of reviews.
• Support managers in setting performance goals and development plans. Track and analyze performance metrics to identify trends.
• Organize internal capacity building sessions on BI PMS cycle.
• Identify employee training needs and coordinate training programs to enhance skill sets and promote professional growth.
• Ensure compliance with local labor laws and BRAC International’s HR policies.
• Assist in developing and updating HR policies in line with organizational and regulatory requirements.
• Communicate HR policies effectively and ensure employee awareness and adherence.
• Maintain HR records, ensuring accuracy and compliance with data protection regulations
• Support the administration of employee compensation, benefits, and payroll processes, ensuring accuracy and timeliness.
• Administer employee benefits programs, including health insurance, leave policies, and other incentives.
• Work with finance teams to reconcile HR-related expenses and provide required documentation.
• Stay updated on market salary trends and support compensation benchmarking exercises.
• Collaborate on initiatives to promote employee engagement, retention, and a strong organizational culture.
• Maintain HR Systems (HRIS), HR databases, ensuring data accuracy and confidentiality.
• Generate reports on key HR metrics such as recruitment efficiency, attrition rates, and training completion.
• Conduct periodic workforce analysis to support strategic HR planning.
• Assist in audits and compliance reviews by providing necessary HR documentation.
• Support in the time reporting management systems.
• Ensure new employees receive comprehensive onboarding, including orientation, training schedules, and resource allocation.
• Conduct periodic check-ins with new hires to ensure a smooth transition.
• Manage the offboarding process, ensuring exit formalities, knowledge transfer, and final settlements are completed.
• Lead or support HR projects such as employee satisfaction surveys, workforce planning, and participate in internal and external HR initiatives to enhance BRAC International’s employer brand.
• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the program’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

• Excellent interpersonal, communication, and problem-solving skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficiency in HR software and Microsoft Office Suite.

• Bachelor/Master’s degree in Human Resources, Business Administration, or a related field.
• Minimum 5 -6 years of relevant HR experience, ideally in an international or non-profit organization.
• Strong understanding of HR practices, labor laws, and regulations.
• A commitment to BRAC’s mission and values, with an understanding of the global context in which we operate